Agency

Adult Correction

Division

Job Classification Title

Chief Probation and Parole Officer (NS)

Position Number

Grade

NC13

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

The Chief Probation/Parole Officer (CPPO) supervises Probation/Parole Officers, Judicial Services Coordinators, and clerical staff in the unit. The CPPO coordinates and manages the unit’s workflow to ensure the effective implementation of Community Supervision goals and strategies. The CPPO handles daily operations and makes decisions about offender supervision. This includes case assignments, workflow coordination, scheduling, time tracking, and staff training. The CPPO also deals with discipline, conflicts, and complaints as needed, oversees team staffing and employee performance.

The offender population consists of individuals sentenced by the Court or ordered by the Post-Release Supervision and Parole Commission. Offenders range from high-risk to low risk but many of them are high-risk and need careful supervision, reentry planning, and strong/ tailored case management.

This job is characterized by significant role modeling, coaching, reinforcement of pro-social behaviors, teaching pro-social and decision-making skills to staff. The CPPO ensures employees are skilled in their job responsibilities and fosters an environment that supports their professional growth and development. The CPPO is also responsible for holding staff accountable for their workload and case management and must effectively plan and direct tasks to meet deadlines.

The CPPO frequently engages in crisis interventions and meets with stakeholders, requiring a flexible schedule that includes regular 8-5 hours and the need to be available 24/7 for emergency calls. The CPPO is required to quickly analyze crisis situations and provide immediate responses, therefore, is often involved in developing and carrying out specialized control strategies independently. The CPPO may handle an active caseload with possible second-shift hours and/or may serve on EHA response team which includes on-call status and the need to respond to EHA violations.

Key abilities required for success in this role include:
1- Identifying offenders’ needs to provide effective supervision and swift, consistent responses to noncompliance
2- Maintaining calm and rational composure to focus on task at hand when dealing with difficult situations and individuals
3- Building and sustaining working relationships with officers, offenders, judicial officials, law enforcement officers, community agencies, the public, and co-workers
4- Communicating clearly and effectively in both oral and written form

The CPPO must possess the skills necessary to qualify annually with a firearm and unarmed self-defense, complete CPR annually, and be indirectly exposed to O.C. Pepper Spray as part of a training exercise.

The CPPO must reside within 30 miles of the county of assignment within 90 days of their start date.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $50,088.00- $87,654.00

The following criteria will be used to determine the most qualified candidates. Please be sure your application includes a detailed description of your work history for evaluation purposes. We cannot review resumes or other attachments in lieu of application data.

• Demonstrated experience with case planning, structured intervention worksheets and delegated authority
• Working knowledge of structured sentencing, evidence-based principles, and Justice Reinvestment
• Thorough knowledge of North Carolina offender supervision and determination of appropriate levels, available treatment services and community resources
• Experience in a mentorship or leadership role, such as a team lead or providing guidance to interns or volunteers
• Demonstrated initiative in professional development and growth by engaging in additional training opportunities, including the DAC Career Progression Program, while applying inclusive communication and respectful practices that reflect an understanding of diverse populations and foster equity, trust, and effective collaboration

The Posting will close at 11:59 P.M. the night before the end date.

This posting is for multiple vacancies: positions 60074288 and 60074657

Internal Posting-This is an Internal Posting open ONLY for current employees of the NC Department of Adult Correction and eligible RIF Candidates from NC State Government.

This is a full-time position (40 hours per week) with benefits. **Applicants must pass a background check to be eligible for this job.** 

About the Division of Community Supervision:

The Division of Community Supervision (DCS) is responsible for overseeing supervision of adult offenders on probation, parole, or post-release. The DCS mission is to ensure public safety while helping offenders make positive changes and successfully complete their supervision. DCS collaborates closely with the NC Post-Release Supervision and Parole Commission, the court system as well as other state agencies, and community partners, particularly those addressing mental health, substance use and re-entry issues faced by our returning citizens. DCS is also responsible for the supervision of offenders who transfer from other states through the Interstate Compact program and has oversight of the Community Service Work Program.

Compensation and Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.

Supplemental Contact Information:
NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. For more information about the North Carolina Department of Adult Corrections (NCDAC), please visit us at our website.

Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the night before closing date.
• Applicants may be subject to a criminal background check.
• If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.
• The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions (Download PDF reader).
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. 
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), North Carolina Department of Adult Correction (NCDAC) is committed to the full inclusion of all qualified individuals.  As part of this commitment, NCDAC will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree from an appropriately accredited institution and four years of experience as a North Carolina Probation/Parole Officer

OR

An equivalent combination of education and experience.

The Bachelor's degree is a requirement. There is no equivalency for the four-year degree requirement based on N.C. Criminal Justice Education and Training Standards Commission.

Necessary Special Qualifications: Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Atchemsou Nicole Adjare Sandani

Email:

DACWorkday@dac.nc.gov