Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Primary Function of Position 

You will become a member of the da Vinci® Multiport Global Product Management team helping to lead and support multiple generations of platform solutions across their lifecycle.  This is an individual contributor role and will report to a Managing Staff Product Manager.  As an upstream strategic and product management expert, you will work with cross-functional partners to guide successful product launches and provide strategic expertise throughout the product lifecycle.  Responsibilities for this role will be heavily focused on the strategies and implementation driving global roll out of Telesurgery based on careful analysis of user needs and business objectives.  You will become a key development and design stage stakeholder and will be a global market expert helping to guide future portfolio strategy recommendations and budgeting.  This role will include travel outside the United States.

Essential Job Duties

Responsibilities for this role will be focused on developing an understanding on global customer needs and use cases for telecollaboration, driving product requirements, gaining cross-functional alignment, and preparing for commercialization and launch.

In the first 12 months from start of employment, the essential job duties are:

• Grounded Frame of Reference: Success in this role will require dedication to learning about current Intuitive products, portfolio, and business processes. To do so, the role requires hands-on time, demonstrations, case observations, customer and key stakeholder interviews to build knowledge and grow a broader perspective.
• Global Market Needs: Consolidate and Segment key user needs across global markets for Telecollaboration in Robotics.  Conduct global market research and consolidate global data sources to address gaps in market understanding.  Responsible for driving platform level 5 year roadmap within the team based on global user needs. 
• Requirements: Building on regional requirements and user needs, product requirements should balance feasibility, timeliness, and business needs as well. Responsible for Desirability of the Product, documented in Market and Product Requirements.
• Product Team Leadership: Acts as a leader and glue for engineering, clinical, human factors, UX, cyber, service, regulatory, and commercial partners. Requires strong communication and relationship building skills to align and help drive product and user experience.
  • Work closely with the engineering development team to ensure key user needs are translated effectively to design requirements.
  • Build alignment on the desired user experience. As new developments arise, work to quickly understand and pull the right stakeholders in to address.
  • Based on initial market preparation for release and early release learnings from product use, develop the prioritized roadmap of feature additions for continued development and expansion into new market groups.
• Product Commercialization and Launch:
  • Directly manage and be accountable for market introduction of a new Telecollaboration platform into an OUS market, supporting commercial education, marketing collateral development, commercial training, and transition to local commercial teams
  • Support development of pricing and distribution guidelines
• Portfolio Strategy Support: Partner with other Product Managers to build point of view of portfolio fit and strategy amongst platform solutions.

Qualifications

Required Skills and Experience 

• Demonstrated prior experience in essential job duties noted above

Required Education and Training 

• Minimum Bachelors degree
• Minimum 4 years in a medical device role with 8 or more years cumulative professional experience

Working Conditions 

• Global travel is required.  Valid passport required.

Preferred Skills and Experience 

• MBA or equivalent
• Engineering degree
• Extensive prior experience with leading, supporting or integrating networked products (example telehealth)
• Product Management experience in Medical Device Industry
• Professional engineering experience in highly regulated industry (example med device) preferred in software and/or hardware development

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

Accommodation & Accessibility Notice:

Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at HRHelpNow@intusurg.com.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.