Customer Success Manager, Japan
- Location
- Tokyo · Remote
- Type
- Full time
- Posted
- 1H AGO
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About the role
Description
Appcharge is a leading direct-to-consumer platform for app publishers.
We help publishers sell digital goods directly to their users - bypassing traditional app store commissions and owning the full payment and commerce experience.
The result: higher margins, better flexibility, and a more direct relationship with end users.
Backed by $89M from leading investors and operators, we’ve grown 14x in the past year and now process over a billion dollars annually. We’re building the infrastructure that lets modern app businesses take back control of monetization – at scale.
Responsibilities:
- Manage relationships with top-tier mobile game developers in Japan & China..
- Act as an operational and technical liaison between Appcharge and publishers.
- Coordinate onboarding and integration processes for publishers.
- Support the launch and expansion of game publishers using Appcharge’s solutions.
Requirements
- 3+ years of experience in the mobile gaming industry.
- Fluency in Japanese & Mandarin with English fluency.
- Strong interpersonal skills and a proactive approach to problem-solving.
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