At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The OR/Sterile Processing Liaison reports to the Sterile Processing Manager. Under limited supervision, the Sterile Processing Liaison develops customer relationships that enable staff to acquire and maintain the service necessary to support operational and organizational goals.

Job Description

Minimum Qualifications

Education: High school diploma or equivalent/GED required; Graduate of a Surgical Technology Program preferred.

Licenses/Certifications: Certified Registered Central Service Technician or Certified Surgical Technician, preferred.

Experience / Knowledge / Skills:

• Minimum three (3) years of experience in perioperative, sterile processing or healthcare support required. OR Scrub Technician or prior lead/supervisory experience preferred.
• In addition to extensive SPD knowledge, other skillsets preferred are as follows; strong customer service, team building, multitasking, attention to detail, organization, and with demonstrated communication skills (diplomacy and tact).

Principal Accountabilities

• Serves as liaison between the Sterile Processing department and the Operating Room department to assure smooth, uninterrupted daily instrument support while role facilitates continuous communication and performance improvement as it relates to surgical instruments.
• Coordinates sterile processing functions that are necessary to support the OR which includes the decontamination, processing and sterilization of surgical instruments, and processing of the turnover of instruments for immediate use and/or terminal sterilization is achieved.
• Coordinates with the SP manager to execute plans and projects as necessary to assure continuous performance improvement to the job's responsibilities.
• Anticipates the needs of the surgical team and participates in daily rounds.
• Coordinates an inventory of instruments and assures that patient/physician needs for specialty surgical instrumentation are met.
• Contributes to the internal review of department standards with a focus on accuracy and quality.
• Functions as preceptor for new employees for all surgical specialties.
• Participates as a member of the team; active in performance improvement and understands relationships between organizational and SPD activities.
• Provides recommendations on the storage and deletion of instruments on the core storage racks.
• Responds to immediate physician's needs; develops and implements permanent solution in conjunction with Service Team members and the Sterile Processing Manager/shift coordinator(s).
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.