Provides a wide variety of administrative support services for one or more individuals within the Hematology/Medical Oncology. The responsibilities of the position also include administrative support, preparation and coordination of clinical data for patient care, and serve as a liaison between patients, clinicians and/or other departments.

Requirements:

• Associate’s Degree or HS/GED plus two years of related experience. Bachelor's Degree preferred.
• 3 years administrative or medical office experience required

 

Compensation Statement

 

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $23.00 - $36.00 Hourly. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

 

Roles & Responsibilities:

• Managing confidential documents, reports, and correspondence
• Handling communication (emails, calls, letters) with discretion
• Safeguarding sensitive information (financial, legal, personnel data)
• Coordinating with internal and external stakeholders
• Assist manager or supervisor with day-to-day office operation tasks.
• Coordinate peer-to-peer reviews as necessary or requested by physicians, the compliance/auditing department or administrators. Assist in the retrieval of patient records for internal and external auditing.
• Support physicians by typing, scanning, organizing and saving all documents pertaining to research and research publications.
• Prepares and follows up on purchase orders, change orders, check requests. Processes and follows up on other forms of reimbursement for assigned staff.
• Screens and prioritize all incoming mail for needed action and follow up. Responds to mail where appropriate or distributes mail requiring attention to appropriate individual(s)   
• Obtain patient records, new and established patients from referring physicians, outside facilities.
• Provide administrative support to an assigned physician(s), which consists of answering routine inquiries and specific administrative questions.
• Triage and screen all calls in a respectful and courteous manner; transfer calls to appropriate individuals for follow-up and/or response.
• May Coordinate the scheduling of patient office visits, treatment visits and procedures for patients in all computer systems or as necessary, not limited to EPIC, accurately and timely.
• May screen and schedule patient appointments, schedule referrals of special testing or doctor's visits.
• Obtain authorizations and/or referrals for physician office visits, outpatient procedures, inpatient admissions and diagnostic tests prior to services rendered.
• Assist in the completion and gathering of clinical information for disability and insurance related issues and forms.
• Fax, scan, and file all necessary documents pertaining to patient care in a timely and efficient manner.
• Edit, fax, scan, save and mail and/or dictations to patients, PCP's, Specialists and referring physicians
• May maintain patient files.
• Reception duties, appointment, with appropriate message taking.
• Performs other related duties as requested.