Career Category

Information Systems

Job Description

ABOUT THE ROLE

Role Description:

This role works closely with Amgen Research partners and Technology peers to ensure that scientific, workflow, data, and platform needs for Large Molecule Discovery are translated into clear technical requirements for solution implementation. The role leverages scientific domain knowledge, Benchling platform understanding, and business process expertise to shape epics, user stories, acceptance criteria, business process maps, use cases, data requirements, and UAT scenarios for delivery teams.

You will join a multi-functional team of scientists, product owners, business analysts, developers, architects, and platform experts enabling digital capabilities for biologics discovery. The team supports scientific software platforms and workflows that enable capture, analysis, storage, registration, search, reporting, and downstream availability of biologics research data. The role is especially focused on Benchling-enabled ELN/LIMS capabilities, protein sequence and biomolecule workflows, scientific data quality, and integration readiness for downstream reporting, analytics, and AI/ML use cases.

Roles & Responsibilities:

• Function as a Scientific Business Systems Analyst within a SAFe Agile product team supporting Large Molecule Discovery and Research Informatics capabilities.

• Serve as a liaison between global Research Informatics teams, LMD scientists, scientific SMEs, Product Owners, architects, developers, and support teams.

• Translate complex scientific and technology needs into actionable epics, features, user stories, acceptance criteria, data rules, process flows, and testable requirements.

• Support Benchling-related delivery across ELN, LIMS, Registry, Inventory, Requests, Workflows, templates, schemas, permissions, and data model enhancements.

• Partner with scientists and SMEs to understand and document workflows across cloning, expression, protein sequence, phage and yeast display, NGS, purification, analytics, assays, biomolecule registration, and handoff reporting.

• Analyze current and future state workflows to identify process standardization, data quality, metadata, automation, and adoption opportunities.

• Support feature requests, feedback, production issues, bugs, enhancements, data migration, access needs, and release readiness activities in collaboration with product and engineering teams.

• Define and validate data requirements for Benchling and connected platforms, including downstream reporting, data products, Kafka/CDL-style integrations, and analytics consumption.

• Identify and champion opportunities to leverage Agentic AI, Generative AI, and AI-enabled development tools to streamline research processes, improve knowledge discovery, and increase delivery efficiency across Large Molecule Discovery capabilities.

• Develop and maintain functional documentation, workflow diagrams, user guides, release notes, training materials, and communication plans for business users.

• Coordinate UAT planning and execution, including test scenarios, traceability to requirements, defect triage, and business sign-off readiness.

• Contribute to backlog refinement, sprint planning, demos, retrospectives, PI planning, roadmap inputs, and dependency tracking.

• Ensure solutions are aligned with operational excellence, cybersecurity, compliance, data governance, and research data quality expectations.

• Collaborate with geographically dispersed teams across India, the United States, and other Amgen research sites, supporting effective communication across time zones.

• Foster a culture of collaboration, product thinking, continuous improvement, user empathy, and measurable business value delivery.

Basic Qualifications and Experience:

• Master's or Bachelor's degree with 5 - 8 years of experience in Life Sciences, Biotechnology, Bioinformatics, Computer Science, Information Systems, Computational Biology, or a related field.

Preferred Qualifications:

• 5+ years of experience implementing, configuring, supporting, or enhancing scientific software platforms in a biopharma, biotechnology, life sciences, laboratory, or research informatics environment.
• Hands-on or strong functional experience with Benchling or comparable ELN/LIMS platforms.
• Experience supporting scientific workflows related to large molecule discovery, protein engineering, molecular biology, biologics discovery, protein sequence data, or sample/biomolecule registration.
• Experience working with scientific stakeholders to define data capture, metadata, controlled vocabulary, reporting, and integration requirements.
• Experience with requirements management, release delivery, UAT, production support, and change management in Agile product teams.

Professional Certifications:

• SAFe for Teams certification, Certified ScrumMaster, Product Owner certification, Business Analysis certification, or equivalent Agile/product delivery certification preferred.

Soft Skills:

• Strong analytical and gap/fit assessment skills with the ability to create clarity from ambiguous scientific and technology problems.
• Excellent written and verbal communication skills, with the ability to explain technical or scientific concepts in business terms.
• Ability to work under minimal supervision while proactively managing priorities, risks, dependencies, and stakeholder expectations.
• Strong facilitation skills for workshops, backlog refinement, UAT sessions, demos, and cross-functional decision-making forums.
• High degree of initiative, ownership, curiosity, and self-motivation.
• Ability to work effectively with global, virtual, and matrixed teams.
• Team-oriented mindset with focus on quality, adoption, delivery discipline, and measurable business value.

Shift Information:

This position may require collaboration with global teams across time zones. Candidates must be willing and able to work flexible hours as needed to meet business and product delivery needs.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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