Example Company
Software engineer
- Location
- San Francisco
- Type
- Full time
- Compensation
- $150k-$200k
- Posted
- 2 days ago
Join a team building useful software. Work closely with engineering and design to turn new ideas into products.
Loading job details
Production Operations Manager
- Posted
- 18D AGO
About the role
Hiring employer: Wonder
Location: 1130 Commerce Blvd, Swedesboro NJ 08085
Reference: P1-6833497-1
Location name: Swedesboro
Native publication label: 26-10-29
About Wonder
Everything’s on the menu at Wonder. Except compromise.
Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.
Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.
Join us as we work to make great food more accessible.
About the role
The Production Operations Manager is responsible for supporting daily culinary production operations within a high-volume food manufacturing and distribution environment. This role ensures that production workflows, ingredient staging, preparation, packaging, and handoff to warehouse and logistics teams are executed safely, efficiently, and accurately.
This role acts as a key extension of Production and Operations Leadership by coordinating labor deployment, maintaining food safety and quality standards, and ensuring seamless flow between culinary production, warehouse staging, and outbound distribution. This role plays a critical part in driving operational efficiency, maintaining product integrity, and supporting team engagement across the production floor. Up to and including completing all other duties as assigned.
This role operates within a culinary production facility and warehouse environment where associates are exposed to food preparation equipment, refrigerated storage areas, and fast-paced production workflows. Strict adherence to safety, sanitation, and food handling standards is required.
Responsibilities
Production Leadership & Daily Execution
Support daily culinary production operations including ingredient staging, batch preparation, packaging, labeling, and finished goods transfer to warehouse
Monitor production schedules to ensure recipes, batch quantities, and production timelines are met
Coordinate production workflow across prep, cook, assembly, packaging, and staging teams
Conduct floor walks to monitor food quality, production output, and operational efficiency
Identify workflow gaps and remove operational obstacles that may impact production throughput
Lead shift huddles to communicate production targets, food safety expectations, and daily priorities
Production Planning & Operational Coordination
Partner with Production Leadership and Supply Chain teams to align production schedules with forecasted demand and outbound shipment requirements
Coordinate ingredient availability, prep timelines, and packaging capacity to meet daily production targets
Support production-to-warehouse handoffs ensuring finished goods are properly labeled, scanned, and staged for distribution
Communicate production delays, product shortages, or quality concerns in real time to operational partners
Assist with production forecasting, staffing alignment, and capacity planning
Food Safety, Compliance & Quality Control
Ensure strict adherence to food safety standards including FDA, HACCP, sanitation, and food handling protocols
Conduct routine food safety checks including temperature monitoring, allergen management, and sanitation verification
Ensure associates follow proper PPE, hygiene, and safe food handling practices
Document incidents, quality deviations, or food safety concerns and escalate appropriately
Support internal audits, regulatory inspections, and corrective action plans
Production Efficiency & Inventory Coordination
Monitor ingredient usage, production yields, and waste to identify opportunities for process improvement
Partner with inventory and warehouse teams to maintain proper ingredient rotation (FIFO)
Assist with cycle counts and ingredient reconciliation to maintain accurate inventory levels
Identify production inefficiencies and support continuous improvement initiatives
Monitor scrap, product damage, or production errors and implement corrective actions
Communication & Cross-Functional Partnership
Maintain strong communication with Production, Warehouse, Quality, and Logistics teams
Track and report key operational metrics including production output, labor productivity, waste, and quality compliance
Participate in daily operational reviews, production planning meetings, and staffing discussions
Support operational initiatives, audits, and company-wide process improvements
Leadership Expectations & Associate Development
Provide daily leadership and direction to production associates across multiple workstreams
Maintain a strong floor presence, modeling ownership, urgency, and attention to detail
Coach and develop associates on food safety, quality, and production efficiency standards
Support onboarding, training, and cross-development opportunities for team members
Reinforce accountability for performance, attendance, and adherence to company policies and procedures
Partner with HR on coaching, associate development, and performance management
Foster a positive, inclusive team environment that promotes collaboration, engagement, and recognition
Communicate priorities, updates, and operational changes clearly while escalating risks as needed
Drive operational results through strong ownership, data-driven decisions, and continuous improvement
Qualifications
2+ years of progressive leadership experience in food production, manufacturing, or high-volume culinary operations
Confident leading teams of 15+ employees and executing complex shifts in fast-paced environments
Strong understanding of production workflows, food safety requirements, and quality standards
Experience leading teams in fast-paced operational environments
Proficiency in operating production equipment
Strong communication and cross-functional collaboration skills
Proficiency with production scheduling tools, inventory systems, or WMS platforms
Experience in food manufacturing, commissary kitchens, or culinary production environments preferred
HACCP or food safety certification preferred
Experience with Lean, 5S, or continuous improvement methodologies preferred
Bilingual preferred
Requirements
18 years old and legally authorized to work in the US
Able to lift, pull, and push 50 pounds of weight by oneself
Able to stand for extended periods
Able to bend, reach, and operate production equipment
Ability to read and comprehend safety policies and operational manuals in English; ability to communicate effectively with team members and follow verbal instructions to ensure a safe and productive work environment
Ability to work flexible schedules, including mornings, nights, weekends, and holidays
Ability to work in varying temperature zones including cold environments for extended periods
*This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)
Role Details
Salary Range: $75000 per year - $90000 per year
Location: Swedesboro, New Jersey
Benefits
Medical, Dental, and Vision Insurance
100% employer-paid Life Insurance
401(k) Retirement Plan
Employer match for Health Savings Account (HSA)
Learning and Development opportunities to advance your career
Employee Stock
Employee Discount
Note: Some of our benefits vary by state and depend on the number of hours you work.
Wonder uses an AEDT in its hiring process. Click here for more information.
At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility.
Similar roles
Operations Lead - Warehousing & FulfilmentAramya · Gurugram
FinOps & Capacity Operations (Model Studio)Bitdeer · Singapore
Sr. Director, Global Support OperationsAvalara · Remote
Production Operator IDover · Austin
Production Planner Administrator IIINASA Jet Propulsion Laboratory
Artwork Production Studio SpecialistProcter & Gamble