Application Engineer

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Goals & Objectives:

• Apply application engineering fundamentals by supporting system and pump station design activities, preparing basic schematics/layouts, and performing hydraulic calculations using standard engineering tools under guidance.
• Support the review of customer enquiries, tenders, specifications, and engineering drawings by identifying key requirements, documenting assumptions, highlighting deviations, and escalating technical concerns to senior team members.
• Assist in equipment and material selection activities using standard selection tools, engineering guidelines, and product catalogs to ensure alignment with customer application requirements and duty conditions.
• Prepare technical submissions, datasheets, compliance statements, deviation lists, and other project documentation while maintaining accuracy and adherence to company standards.
• Contribute to project costing, pricing, and proposal preparation by gathering required inputs and creating technical and commercial offer documents using approved templates and systems.
• Adhere to Delegation of Authority (DOA), approval workflows, and business processes to ensure compliance, accuracy, and quality in proposal and quotation submissions.
• Collaborate effectively with Sales, Engineering, Service, and Operations teams to gather technical information, address customer requirements, and support the delivery of optimized solutions.
• Provide timely, professional, and customer-focused responses to routine technical and commercial enquiries while ensuring prompt escalation of complex issues when required.
• Ensure accurate and timely documentation of customer enquiries, opportunities, and project-related information within Salesforce and other approved CRM systems, maintaining data integrity and compliance with established business processes.
• Build and maintain positive working relationships with internal stakeholders across commercial and engineering teams to support collaboration, knowledge sharing, and business objectives.
• Demonstrate strong organizational, communication, and problem-solving skills while effectively managing assigned tasks, priorities, and deadlines in a dynamic work environment.
• Enhance technical knowledge, product understanding, and professional capabilities through on-the-job learning, structured training programs, and active participation in development initiatives.

Must Have:

• Understanding of mechanical engineering fundamentals, fluid mechanics, and hydraulic principles.
• Ability to read and interpret engineering drawings, technical specifications, and datasheets.
• Strong analytical and problem-solving skills with good attention to detail.
• Effective written and verbal communication skills.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Ability to organize and prioritize assigned tasks while meeting agreed timelines.
• Willingness to learn new products, engineering processes, and business systems.
• Ability to work collaboratively in a team environment and build positive working relationships.
• Positive, proactive, and customer-focused mindset with a commitment to continuous learning.

Good to Have:

• 1-4 years of experience in pump selection, hydraulic calculations, system engineering, or pump station applications.
• Familiarity with international standards, engineering codes, and industry specifications relevant to pumping systems and rotating equipment.
• Exposure to techno-commercial proposal preparation, costing, pricing, and tender management activities.
• Working knowledge of CRM tools such as Salesforce or similar customer management platforms.
• Experience with engineering selection software, calculation tools, or configuration platforms.
• Exposure to municipal water, wastewater, industrial, building services, mining, or infrastructure applications.
• Understanding of order execution processes and coordination with manufacturing, operations, or service teams.

Qualifications:

• Bachelor’s degree in mechanical engineering or a related engineering discipline from a recognized university.
• Internship, academic project, or training exposure related to pumps, rotating equipment, fluid handling systems, or other mechanical equipment will be considered an added advantage.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.