Software engineer
- Location
- San Francisco
- Type
- Full time
- Compensation
- $150k-$200k
- Posted
- 2 days ago
Join a team building useful software. Work closely with engineering and design to turn new ideas into products.
Find roles through people you trust, and message a verified founder or page admin about your interest.
This role is based full-time in Nashville TN - we do offer relocation assistance
Contributes to the design and architecture of infrastructure and service to ensure reliability and functionality. Responds to infrastructure demands and capacity needs. Collaborates with software development teams to develop of reliable and scalable infrastructures. Contributes to data collection to maintain and optimize operations and reliability. Performs incident response and/or maintenance tasks. Contributes to health and performance reporting. Contributes to identifying opportunities for automation. Communicates relevant details about services and identifies and communicates changes. Provides support for technology and documents incidents. Experiments with new tools and develops working knowledge of site reliability trends.
Disclaimer:Administer and support Windows Server in production and non-production environments.
Perform post-deployment configuration, application installation, service validation, and environment-readiness checks.
Execute structured build and deployment activities using approved runbooks, deployment guides, and change procedures.
Run, review, and troubleshoot scripts used for system configuration, deployments, patching, and validation.
Investigate operating system, service, application, installation, patching, startup, and connectivity issues.
Review logs, Windows Event Viewer, service status, permissions, processes, ports, certificates, and configuration files to identify and resolve problems.
Apply operating system, middleware, and application patches, including pre-maintenance checks, post-patch validation, and rollback support.
Support vulnerability remediation, system hardening, STIG implementation, and other compliance-driven configuration activities.
Troubleshoot network and service-connectivity issues involving DNS, routing, firewalls, load balancers, ports, and certificates.
Use diagnostic tools such as ping, traceroute, telnet, netcat, curl, nslookup, and netstat.
Support cloud-hosted infrastructure involving compute, storage, networking, identity, access management, and environment provisioning.
Participate in incident response, root-cause analysis, and service-restoration activities.
Create and maintain technical documentation, runbooks, implementation records, validation results, and escalation notes.
Identify opportunities to automate repetitive work, improve operational processes, and reduce recurring incidents.
Participate in scheduled maintenance windows, after-hours support, or an on-call rotation as required.