Forward Deployed Engineer1 opening
- You sit between our clients and the product. You listen to real conversations between the agents and the callers, and find where the experience breaks.
- In practice, you're a prompt engineer: you understand exactly how prompting works across different LLMs, and you use advanced tools and guardrails to get it into production, not just a playground.
- You need real skill communicating with clients: you'll be on the call explaining something technical in plain terms, every week.
- You build your own MVPs and iterate fast: you test a hypothesis with a real client instead of waiting for product to schedule it.
- The requests from the biggest clients, the ones that don't fit the roadmap but still need solving, are yours.
- If you've worked in food service, that counts for a lot. Understanding what's happening on the floor on a busy night completely changes how you solve this.
You're half prompt engineer, half the face of the product to the client: as comfortable tuning a prompt as explaining it to someone who has no idea what an LLM is.