Working Student – IT Asset & Stock Management (x/f/m) – Berlin

Join our mission, join Doctolib!

Doctolib is looking for you as a Working Student in IT Asset & Stock Management to support our IT team at our office in Berlin. To give the best experience to Doctolibers and support Doctolib’s growth, you will help manage our IT stock and asset base, including laptops, smartphones and accessories. Reporting to the IT team, you will own the reliability of our hardware inventory and contribute to day-to-day on-site support in an international environment across Germany, France, Italy and the Netherlands.

What you’ll do

As a Working Student, you will support us in the following areas: IT stock and asset management — approximately 70%

• Manage the site’s IT stock, including receiving, checking, labelling and storing laptops, smartphones and accessories
• Keep the inventory up to date in our asset management tool and ensure the accuracy of serial numbers, assignments and statuses
• Follow the full equipment lifecycle, including assignment, return, loan, vendor repair, refurbishment and recycling
• Run periodic physical inventories and consistency checks between physical stock and the asset management tool
• Monitor stock levels, flag replenishment thresholds and contribute to supplier orders
• Prepare devices, including mobile device management enrolment, standard configuration and accessory kits
• Propose improvements to stock processes, documentation, automation and key performance indicators

On-site support — approximately 30%

• Support onboarding and offboarding by preparing, handing over and recovering equipment for joiners and leavers
• Run the Berlin IT Corner as a physical point of contact for Doctolibers
• Manage meeting room hardware by testing, updating and replacing equipment
• Handle level 1 requests and incidents, including basic diagnosis and application access, and escalate to level 2 when needed
• Identify recurring requests and contribute to continuous improvement

Working with us, you will learn:

• How to manage the full lifecycle of IT hardware and maintain reliable asset data
• How on-site IT support contributes to a smooth employee experience
• How to identify opportunities to improve operational processes through documentation, automation and performance indicators

Who you are

If you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You could be our next team mate if you:

• You are enrolled full-time at a university, ideally studying IT Systems Management, IT Management, Applied IT or a related field
• You are rigorous, organised and service-oriented, with good interpersonal skills
• You are comfortable working with Windows, macOS, iOS and Android, and can prioritise tasks while working autonomously and as part of a team
• You are fluent in German and English
• You are able to work on site in Berlin and handle equipment weighing up to 25 kg

Now, it would be fantastic if you:

• You have had a first exposure to an IT service management or mobile device management tool

What we offer

• A structured and personalized onboarding program through our Doctolib Academy, as well as a wide range of in-house training opportunities
• A flexible working model that allows for hybrid and office-based work
• A Deutschlandticket sponsored by Doctolib, or reimbursement of your semester ticket
• 28 vacation days per year (calculated pro rata according to your working schedule)
• The opportunity to work from abroad for up to 10 days per year (eligible after 6 months)
• Company health insurance with many additional benefits and subsidies (eligible after 6 months)
• Regular breakfast in the office and subsidies for your lunch or grocery shopping
• A subsidized sports program with our partner Urban Sports Club

The Interview Process

• Interview with a team mate
• Interview with your future Manager

Job Details

• Working Student in part-time, up to 20 hours per week during the semester and up to 40 hours per week during semester breaks
• Duration: 6 months, renewable
• Workplace: Berlin, Germany
• Start date: At the earliest opportunity
• Salary: 15 €/h
• On-site role due to the physical handling of equipment
• Flexible working hours adapted to your class schedule
• A valid certificate of enrolment is required

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability. To ensure equal opportunities, we invite you to exclude personal information, such as pictures or age, from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of! All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com to exercise your rights.