Find your further at Ventia with this internal opportunity.

Accommodation, Cleaning & Guest Services Supervisor

Ventia | Defence Base Services
Anglesea Barracks, Hobart

Are you an organised people leader who enjoys balancing operational supervision with administration and customer service?

Ventia is seeking an Accommodation, Cleaning & Guest Services Supervisor to oversee accommodation, guest services and cleaning operations across Defence accommodation sites. This is a hands-on leadership role that combines team supervision, site inspections, stakeholder engagement and administration to ensure high-quality service delivery for Defence personnel.

About the Role

Reporting to the Transport, Accommodation and cleaning Manager, you'll be responsible for the day-to-day coordination of accommodation and cleaning services across multiple Defence accommodation sites.
Your responsibilities will include:

• Leading and supporting accommodation, guest services and cleaning teams
• Conducting regular site inspections and audits to ensure cleaning standards are maintained
• Managing accommodation bookings, room allocations, check-ins and occupancy reporting
• Investigating and resolving customer service issues
• Monitoring contract compliance and quality standards
• Coordinating maintenance requests and service delivery activities
• Completing reporting, data entry and administrative tasks within various systems
• Building strong relationships with Defence stakeholders and customers

About You
To succeed in this role, you'll bring:

• Experience supervising teams within accommodation, hospitality, facilities or cleaning services
• Strong administrative and computer skills, with experience using Microsoft Office and operational systems
• Confidence working with reports, bookings, scheduling and compliance documentation
• Excellent organisational and time management skills
• A keen eye for detail and quality assurance
• Strong communication and stakeholder engagement skills
• A proactive approach to problem-solving and continuous improvement

What's on Offer?

• Full-time permanent opportunity
• Supportive and collaborative team environment
• Career development and progression opportunities
• Access to employee benefits and wellbeing programs
• The opportunity to support Australia's Defence community

Find Your Further at Ventia
At Ventia, we believe in creating opportunities for our people to grow and succeed. Whether you're looking to further your leadership career or broaden your operational experience, you'll be supported to develop your skills while delivering services that make a real difference.

Requirements

• Australian Citizenship
• Current Driver's Licence
• Ability to obtain and maintain a Defence Security Clearance

Ready to Find Your Further? Apply now and join a team delivering essential accommodation and guest services to Defence personnel across Tasmania.

About Ventia
As a leading services provider, we maintain, operate, and manage the essential infrastructure that makes modern life possible across Australia and New Zealand. With more than 35,000 employees and subcontractors across 400 sites, joining Ventia means becoming part of a team that values its people, supports career growth, and helps everyone go further towards their full potential.
   
Our commitment to Fairness, Inclusion and Respect shapes how we lead, collaborate, hire and support one another. We welcome applications from people of all ages, abilities and backgrounds, including Aboriginal and Torres Strait Islander peoples, and people of all genders, identities, sexual orientations, beliefs and caring responsibilities. We are dedicated to providing an accessible recruitment process and encourage you to request adjustments at any stage.   

How to apply    
Click the Apply Now button to start the journey to find your further with Ventia.  

Position Reference Number: 168606