Job Summary

The Red Hat Professional Services Team is seeking an experienced Architect specialising in Red Hat OpenShift to join our Auckland, New Zealand office. In this role, you will act as a solution lead for delivery teams, leading Discovery Sessions to accurately scope cloud-native and containerisation solutions and defining the technical goals and execution tasks necessary for successful project completion. You will combine hands-on technical delivery with customer expectation management, while actively supporting pre-sales activities and contributing to the internal growth of Red Hat’s consulting practice. 

Key Responsibilities

Customer Success & Delivery:

• Deliver standard OpenShift and cloud-native solution implementations while playing a key role in actively managing customer expectations.

• Act as a technical solution lead on delivery projects, defining clear goals and execution tasks for delivery teams in close collaboration with Project Managers.

• Confidently explain project architecture, container strategies and enterprise Kubernetes designs to customer stakeholders and fellow associates.

Pre-Sales & Account Strategy:

• Lead Discovery Sessions in your area of expertise, helping enterprise clients map out their container adoption and cloud-native journeys.

• Partner with local account teams to build concrete delivery approaches for identified business opportunities.

• Translate complex Kubernetes and cloud-native concepts into clear, accessible language for non-technical business stakeholders.

Team Leadership & Communication:

• Continuously and confidently communicate project status and technical architecture to mid-level management and cross-functional teams.

• Mentor peers and junior associates up to and including the Architect role level.

• Maintain up-to-date knowledge of industry trends, provide consistent Red Hat messaging and corporate alignment across all client and internal communications.

Internal Giveback & Community:

• Conduct technical screening assessments for prospective technical hires up to your role level.

• Participate actively in internal Promotion Panels to evaluate and support regional peer growth.

Requirements & Qualifications

Technical Mastery:

• 2+ years experience (expert-level technical knowledge) in Red Hat OpenShift Container Platform (Kubernetes, container security, cloud-native architecture).

• Deep understanding of Red Hat OpenShift, its operators, built-in tools and automated management capabilities such as GitOps, Pipelines, Service Mesh and Observability. As well as the Management, Security, Storage and registry tools included in OpenShift Platform Plus. TALM and ZTP experience would be highly regarded.

• Experienced-level working knowledge across related Red Hat products within your primary domain (eg. Red Hat Enterprise Linux, Ansible Automation, Red Hat OpenShift Service Mesh, or Advanced Cluster Management).

• Strong understanding of security practices and tools, with a capability to address sophisticated security requirements.

• Experience with software defined storage solutions such as OpenShift Data Foundation or Red Hat Ceph Storage.

• Experience in scripting and automation using Ansible, Python, Perl or Shell scripts.

Professional & Delivery Experience:

• Demonstrated experience in a client-facing consulting or technical architecture role, with a proven track record of designing and delivering enterprise container solutions.  

• Experience leading Discovery Sessions and collaborating with pre-sales and sales teams on delivery approaches.

Core Competencies:

• Strong communication and stakeholder management skills, with the ability to bridge technical container discussions with enterprise business goals.

• Solid grasp of delivery task definition, goal setting and technical mentorship.

Certifications & Location:

• Red Hat Certified Specialist in OpenShift Administration/Application Development (or higher) preferred, or willingness to attain certification within 90 days of hire.

• Full legal authorisation to work in Auckland, New Zealand.

This role is ideal for a forward-thinking architect who enjoys working with cutting-edge technologies and solving challenging problems in complex environments. Join us in empowering organisations to leverage the full capability of Red Hat OpenShift solutions, driving significant technological advancements and business growth.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
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