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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Member of Technical Staff — Machine Learning & Agent Security Engineering
Job Category: Software & Security Engineering

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

About the Team

We are a security agentic & machine learning engineering team within the Salesforce Security organization, building scalable and resilient AI and ML capabilities for security engineering.
We are looking for a hands-on Member of Technical Staff (MTS) — Machine Learning and Agent Engineering to contribute to our platform for Security AI and automated Agentic Trust workflows.
The ideal candidate is a strong Python Software and Security Engineer with practical machine learning and Agentic experience who enjoys building reliable production systems and applying emerging Agentic AI technologies to real-world engineering and security problems.
You will work within established team architectures and technical direction to deliver well-scoped capabilities, solve implementation challenges, and operate the software you build.

Your Impact
1. Agentic and AI Security Engineering
Architect, develop, and operate high-availability production AI and LLM agentic systems, applying tool calling, structured outputs, and state management in Python across public cloud environments.
Deliver reliable, well-tested AI services and APIs, turning emerging agentic patterns into robust software solutions.

2. Scalable Security Intelligence
Engineer high-throughput data-processing pipelines, feature workflows, and automated security intelligence systems capable of processing large-scale security telemetry seamlessly.
Operationalize machine learning models (classification, clustering, anomaly detection) to accelerate security automation and threat detection at Salesforce scale.

3. Operational Ownership & Resilience
Take full end-to-end ownership of systems across implementation, testing, deployment, and live production operations.
Drive system resilience, observability, and performance through robust telemetry (logs, metrics, traces) and an attacker's mindset.

Required Qualifications

3+ years of professional software engineering, machine learning engineering, or related development experience.
Strong hands-on programming skills in Python.
Solid software engineering fundamentals, including data structures, APIs, testing, debugging, code reviews, and maintainable software design.
Experience building and operating production software, services, data-processing systems, or ML applications.
Experience solving implementation-level challenges involving scale, performance, reliability, data volume, or concurrency.
Practical understanding of machine learning fundamentals and experience applying ML using common libraries or frameworks.
Familiarity with Generative AI and LLM technologies and how they can be incorporated into software applications.
Experience working with cloud-based, distributed, or data-intensive applications.
Understanding of software development practices including source control, automated testing, CI/CD, monitoring, and operational debugging.
Ability to troubleshoot software using logs, metrics, traces, and other telemetry.
Ability to work relatively independently within established technical direction and collaborate effectively with other engineers.
Clear written and verbal communication skills.

Preferred Qualifications

Experience in one or more of the following areas is helpful but not required:
Agentic AI: Experience with LLM-powered workflows, tool/function calling, structured outputs, context/state management, or multi-step automated workflows.
ML Frameworks: Experience with PyTorch, scikit-learn, Hugging Face, XGBoost, or similar ML frameworks.
Distributed & Data Processing: Experience with technologies such as Ray, Spark/PySpark, Kafka, Flink, Airflow, or equivalent technologies.
Cloud & Containers: Experience with Docker, Kubernetes, or cloud-based ML/data infrastructure.
MLOps: Experience deploying, evaluating, monitoring, or operating ML models and AI applications.
Security Domain Expertise: Familiarity with cybersecurity concepts, security engineering, security telemetry, threat detection, or security operations.
Adversarial AI: Exposure to adversarial AI/ML, AI red teaming, LLM/agent security, attack simulation, or automated security evaluation.
Familiarity with security frameworks such as MITRE ATT&CK or OCSF.

What Success Looks Like

A successful MTS on this team:

Consistently delivers well-scoped engineering work with high quality.
Writes clean, tested, maintainable production Python.
Understands the designs and architecture relevant to the features they work on.
Works relatively independently once technical direction is established.
Solves implementation challenges without requiring detailed step-by-step direction.
Builds software that operates reliably beyond prototype or notebook environments.
Can implement functionality that needs to operate across meaningful data volumes, workloads, or concurrent executions.
Understands how their implementation behaves under production constraints and failure conditions.
Applies ML and modern AI technologies to engineering problems.
Uses telemetry to debug common production issues and improve system reliability.
Owns their work through implementation, testing, deployment, monitoring, and production operation.
Knows when an implementation decision can be made independently and when to involve senior engineers in broader design decisions.
Contributes effectively to code reviews, design discussions, documentation, and team execution.
Continues developing expertise in ML, Generative AI, agentic workflows, and the security domain.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $117,200 - $176,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $141,200 - $194,200 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.