At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.

If that interests you, read on. 

About the Role

The key responsibilities for this role includes assisting Head, New Business in overseeing Operations Shared Services (OSS). Other duties include managing of department budget and medical team and quality review.

Responsibilities:

• Provide leadership on day-to-day operations of OSS which includes underwriting and processing of new applications and POS transactions; handling of underwriting appeals.

• Oversee the medical and admin team; lead changes in the areas of process improvement or operational efficiency.

• Handle and report the regular quality review.

• Monitor and effectively manage department’s budget/ expense, to ensure it is within budget

• Identify projects or opportunities to improve automation and control process within the team

• Monitor and track enhancements to ensure targets are being achieved in a timely manner

• Knowledge transfer: coach, train, mentor staff to build bench strength. 

Requirements:

• Minimum Bachelor degree

• Minimum 10 years underwriting experience in both direct and reinsurer and/or digital automation 

• Special skills – preferably with digital  

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.