Agency

Adult Correction

Division

COO - Administration

Job Classification Title

HR Technician II (S)

Position Number

60066177

Grade

NC07

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

This position manages retirement, disability, and employee‑death cases from start to finish. It reviews applications for eligibility and accuracy, advises employees and Health Benefit Representatives, prepares required documentation, maintains records, and processes related HR actions in BEACON/SAP. The role also serves as a liaison between employees, worksites, partners, and the Retirement Systems Division.
The position independently provides HR customer service, offers guidance to lower‑level HR Technicians, processes HR transactions, maintains HR records and forms, gathers information for review, and ensures compliance with federal and state HR laws and policies. It may also assist with HR training in assigned areas.

Knowledge Skills and Abilities/Management Preferences

Recruitment Range: $37,377 - $62,593

Job Responsibilities

• Manage retirement cases from start to finish, coordinating with payroll and state partners and processing related separations and payouts.
  
• Oversee disability cases (Short-Term, Extended, Long-Term), review documentation, calculate benefits, issue letters, and track deadlines.
  
• Process BEACON/SAP actions for leave, retirement, death, reinstatement, and separation with accuracy.
  
• Provide guidance to employees, beneficiaries, managers, and HR partners; respond to inquiries and explain requirements.
  
• Handle employee death notifications, coordinate with Payroll and families, prepare required letters, and process final payouts.
• Maintain accurate case records, update trackers and systems, reconcile data, and support reporting and compliance.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Experience using Human Resources Information Systems (HRIS), payroll systems, case management systems, or other electronic employee record systems.
• Experience reviewing, processing, or maintaining confidential employee, benefits, payroll, medical, financial, or other sensitive records.
• Experience providing customer service or explaining policies, procedures, benefits, or other detailed information to customers, employees, or clients.
• Experience managing multiple assignments, cases, transactions, or requests with established deadlines.

The Posting Will Close At 11:59 P.M. The Night Before The End Date

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.

Supplemental Contact Information:

NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. For more information about the North Carolina Department of Adult Corrections (NCDAC), please visit us at our website.

Education Equivalency Verification 

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. 

 

Veterans’ and National Guard Preference 

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. 

• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.  

• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. 

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Associate’s degree, typically in Human Resources or relevant field from an appropriately accredited institution and 1 year of experience required; or 2 years of progressive experience in Human Resources; or equivalent combination or education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Crystal Bunn Miller

Email:

DACWorkday@dac.nc.gov