Join the Consumer Banking Business Management Center of Excellence and play a key role in turning data into insights that help drive business performance across the Retail Financial Services network.
As a Business Management Center of Excellence Associate, you will partner with divisional and regional business managers to understand performance, identify opportunities, and translate complex data into clear, actionable insights that support business decisions.
This role provides broad exposure across the organization and is ideal for someone who is analytical, curious, and energized by solving business problems. You’ll go beyond reporting the numbers to help leaders understand what is happening, what is driving the results, and where opportunities exist to improve performance. You’ll also have opportunities to enhance capabilities, develop new solutions, and take ownership of initiatives from concept through execution.
Job Responsibilities
- Own and manage recurring reporting and analytics that support divisional and regional Business Managers and field leadership
- Analyze business performance to identify trends, emerging opportunities, and areas requiring deeper evaluation
- Translate complex data into clear, actionable insights and key takeaways that Business Managers can use in conversations with field leaders
- Develop and maintain divisional and regional business review materials, ensuring reporting is accurate, timely, and focused on the most meaningful performance drivers
- Conduct deep-dive and ad hoc analysis across key business priorities, including deposit and investment growth, customer experience, client outreach, and field performance
- Proactively identify changes in performance and investigate the underlying drivers to help Business Managers understand what is happening and why
- Serve as a subject matter expert for key reports, performance measures, and business management processes, including providing guidance on how results should be interpreted
- Continuously improve and streamline reporting, analytics, and processes to create more efficient and insightful ways of supporting the field
- Partner with Business Managers to anticipate analytical needs and develop solutions that address emerging business priorities
- Own select projects and initiatives from development through implementation, coordinating with partners and stakeholders as needed
- Contribute to divisional and national initiatives that strengthen business management capabilities and drive consistency across the organization
Required qualifications, capabilities, and skills
- Bachelor’s degree in Accounting, Finance, or a related discipline
- 2 years of experience in financial services or a related field
- Knowledge of financial principles with the ability to connect business activities to financial results
- Strong verbal and written communication skills
- Strong analytical and organizational skills with the ability to manage multiple and changing deliverables
- Ability to collaborate and build relationships across the organization
- Strong follow-through and ability to execute against priorities
- Proficiency in Microsoft Office and financial applications
- Strong attention to detail and ability to deliver solutions
- Ability to travel as required
Preferred qualifications, capabilities, and skills
- Experience with Tableau or QlikView
- Knowledge of branch banking
- Knowledge of retail banking financial systems
To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).