OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

 

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

 

YOUR IMPACT: 

The Services sales (Client Director) role works in an assigned region to drive the “booking” (deal closure consisting of a signed Statement of Work and Purchase Order) of the OpenText Professional Services business unit. This individual will focus on our ECM, IT Operations Management (ITOM) and Cybersecurity professional services portfolio, managing specific accounts in the Enterprise and government sectors.

 

WHAT THE ROLE OFFERS:

• Owning all Professional Services business in selected Key Accounts within your defined territory.

• Maintaining client relationships for all ongoing projects and drive recurring services bookings in your accounts.
• Having an exceptional ability to effectively negotiate and collaborate across teams and organizations will help you to succeed in this role.
• Supporting critical leadership reviews and presenting the status of the programs internally and externally.
• Continuously innovating and improving processes to optimize program efficiencies are key to being successful.
• Collaborating within the wider PS and OpenText team to identify and position opportunities to create value for the customer
• Becoming the trusted advisor to the customer on implementation and management of OpenText products and solutions.

 

WHAT YOU NEED TO SUCCEED:

• Achieve on personal bookings target every financial year, with the ability to grow your numbers year on year.
• Selling consulting services to both new and install base customers.
• Closing services sales, creating sufficient backlog that will allow the consulting team to drive revenue.
• Accurate forecasting, allowing the OpenText Services Delivery team to forecast backlog revenue.
• Ability to interact with business stakeholders on business requirements, demand prioritization, business case preparation and execution planning.
• Workout the business process transformation/ improvement roadmap with the business stakeholders with clear goals and measurable targets.
• Work with the delivery team to create Work Breakdown Structures to support pricing estimates.
• Excellent Business and Technology level verbal/written communication skill.
• Develop Statement of Work, Change Request, RFP responses, Rough Order of Magnitude and Basis of Estimate (BoE)
• Comprehensive knowledge of Software solutions around ECM, IT Operations, Cyber Security including articulation of use cases, value proposition, ROI calculations and benefits.
• Ability to analyze and resolve complex issues, both logical and interpersonal.
• 5 years+ experience with responsibilities in selling consulting services for medium to large scale projects.

 

 

 

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.