What You Will Own: 1. Strategic Scale & P&L Ownership: ● Drive Exponential Growth: Formulate and execute the category playbook to aggressively scale the Surgery Care business from its current volume to a 5X to 10X trajectory.● Revenue & GMV Management: Own the category's financial health, ensuring strict adherence to business projections and continuous achievement of Gross Merchandise Value (GMV) targets.● Data-Driven Optimization: Constantly analyze complex business data and health informatics to uncover process inefficiencies, optimize margins, and identify new expansion vectors.2. Cross-Functional Leadership & Operational Excellence: ● Stakeholder Liaison: Serve as the core orchestrator bridging multiple specialized internal functions—including Sales, Product, Marketing, Network, Operations, and Finance—to execute daily objectives seamlessly.● Operational Metrics Design: Architect robust business projections and design precise KPIs to measure, monitor, and continuously improve process efficiencies across the entire care lifecycle.● Full-Stack Synchronization: Ensure that the category flawlessly syncs with MediBuddy's "Care Buddy" system, providing patients with immediate solutions for their medical, financing, insurance, and recovery needs.3. Demand-Supply Integration & Network Growth: ● Balance Ecosystem Dynamics: Masterfully navigate unstructured demand channels (B2C apps, corporate tie-ups, subscription plans like MediBuddy Gold) and align them with clinical supply.● Strategic Negotiations: Lead high-value deals and deep-tier negotiations with medical device providers, top-tier surgical experts, and network hospitals to assure best-in-class unit economics.● B2B & Corporate Collaboration: Partner with the corporate health benefits team to expand surgery care packages across our network of 700+ partner companies and 50 Lakh+ corporate employees.4. Strategic Reporting, Data Governance & Business Intelligence: ● Establish a Single Source of Truth (SSOT): Design, deploy, and govern comprehensive data dashboards and analytical models that aggregate metrics across the entire surgicallifecycle—from top-of-funnel patient inquiries and "Care Buddy" touchpoints to hospital admissions, claims processing, and post-op recovery.● Predictive Demand & Supply Forecasting: Leverage data analytics to dynamically forecast surgical demand volumes across specialties, enabling the network team to proactively scale hospital assets and doctor availability in high-growth corridors.● Executive & Board-Level Reporting: Standardize weekly, monthly, and quarterly business reviews (WBR/MBR/QBR) for the executive leadership team (CEO, CBO, and CTO), translatingcomplex operational health informatics into clear, actionable strategic narratives regarding GMV growth and P&L efficiency.● Data-Driven Unit Economics Optimization: Continuously mine transaction, billing, and procurement datasets to uncover hidden instances of revenue leakage, un-billed consumables, or sub-optimal pricing models, converting raw data into margin-expansion initiatives.
What We Are Looking For: ● Experience: 5+ years of total professional experience, with core experience in Business Development, Category Building, or Scaling Business Verticals.● Stakeholder Management: Comfortable working with multiple stakeholders to ensure high-performance cross-functional collaboration.● Proven Track Record: Demonstrable experience in building categories from "zero to one" or scaling them rapidly in hyper-growth startups, healthtech ecosystems, or top-tier digital marketplaces.● Analytical Capabilities: Extremely data-driven, result-oriented, and comfortable making decisions using data-backed frameworks.● Core Competencies: Exceptional leadership skills, problem-solving capabilities, strong negotiation skills, and deal-closing abilities.● Patient-First Mindset: Ability to think out of the box to cultivate extreme value for an excellent patient journey.
Character Profile: ● The "Zero-to-One" Builder (Entrepreneurial Grit) — This role is not for a slow-moving, maintenance-focused administrator. It requires someone who thrives in highly ambiguous, fast-paced, and unstructured environments without a playbook.● The Analytical Strategist (Data-Obsessed) - At its core, category management is a numbers game. You make decisions using hard data, not intuition.You do not confuse activity with progress. Measure what matters, ignore what doesn't.● The "Human Experience" Architect (Service Quality Obsessive) - You understand that the category involves patients undergoing stressful life events. You treat service design not just as a transaction, but as a critical care journey.● The Relationship & Network Diplomat (Ecosystem Orchestrator) - You are comfortable communicating with diverse stakeholders—from junior to senior and approach negotiations with not as zero-sum cost-cutting exercises, but as relationship-building opportunities that unlock long-term capacity, preferred pricing, and priority patient scheduling.