Job description

As an Onboarding and Compliance Coordinator, you will operate in a high trust, high empowerment environment, ensuring worker onboarding goes smoothly and efficiently, providing ongoing compliance support to active workers, addressing client requests, and identifying improvements that will help the compliance team best serve our workers and clients.

As a Onboarding & Compliance Coordinator, you’ll work on:

• Pre-Employment Screens and Onboarding support:
  • Serve as the primary point of contact for new hires during the onboarding process, addressing any questions or issues that arise.
  • Handle pre-employment screens for safety-sensitive positions and roles requiring thorough verifications (e.g., education, employment, credit reports) and ensure new hires receive all necessary information to complete pre-employment screens 
  • Monitor report statuses, conduct candidate follow-ups, and provide timely updates to clients.
  • Ensure new hires complete mandatory training within required timeframes.
• Communication and Reporting:
  • Inform clients/account managers promptly about failed pre-employment requirements and initiate pre-adverse actions.
  • Collaborate with the worker Experience and Account Management teams to facilitate a seamless onboarding process.
• Compliance Processes:
  • Assist the Compliance Manager in creating communications related to different compliance requirements. 
  • Adjudicate background check reports and escalate sensitive reports to the Compliance Manager when necessary.
• Worker Terminations:
  • Conduct worker terminations resulting from failed pre-employment or periodic background checks.
• Audit and Monitoring:
  • Support the Compliance Manager in centralizing audit data.
  • Conduct periodic checks, monitor the status of reports, and update the Account Management team and clients accordingly.
  • Add workers to the ongoing driving monitoring program and assist in alerts management.
• Regulatory Compliance:
  • Ensure all necessary documents for FMCSA regulated jobs are compliant.
  • Contribute to ongoing updates as per 49 CFR 391 requirements.
• Collaboration with Engineering/Product:
  • Work closely with the Engineering and Product teams to escalate report synchronization errors and provide input for new product features.
• Special Projects:
  • Manage and contribute to special projects as needed.
• Process Improvement:
  • Contribute to the improvement, creation, and implementation of processes and best practices for the Compliance team.

Requirements

• 2+ years working in a highly regulated environment preferred but not required
• Bachelor’s Degree, or equivalent professional experience
• Comfortable handling sensitive and confidential information
• Comfortable working in a fast paced environment
• Excellent writing and communication skills is critically important
• Basic understanding of Front, Asana, Slack, ZenDesk, Jira, or similar business collaboration and task assignment tools
• Familiarity with Google Suite (Sheets, Slides, Docs) and Adobe Acrobat
• Familiarity with FMCSA is a plus

HireArt offers a benefits package that includes: 

• Work-from-home stipends, including:
  • Workspace/home office set-up
  • Company provided laptop
  • Lunch/snack stipend
• Paid time off 

This is a hybrid, full-time, international contractor position with HireArt located in Buenos Aires. It is open to candidates who are able to work during eastern time zone business hours. 

HireArt values diversity and is an Equal Opportunity Employer, which is why we are interested in every qualified candidate, regardless of their background, how they identify, or their inclusion in any protected class.

Company description

HireArt's mission is to make it easy for companies to build and manage a world-class contract workforce.

Today, mid-sized companies with contract workforces must navigate significant legal, financial, talent acquisition, and operational complexities to build and manage these workforces on a global scale. In most cases, they rely on a stack of point solutions: agencies to source and employ talent, a software system to track workers and agencies (VMS), and a service to provide day-to-day management of the program (MSP). The default contract workforce stack doesn’t provide much visibility into or control over the workforce, because the pieces of the stack don’t integrate well together, resulting in massive administrative headaches and frustration for companies.

HireArt’s delightful intersection of humans and software provide all of the tooling needed for mid-sized companies to hire contractors anywhere in the world compliantly, and contract workers to have as great an experience as full-time employees have day-to-day.

Schedule

M-F, east coast business hours (ET, CT)

Assignment length

Permanent