Who We Are:

Increff is the most preferred retail SaaS partner, solving complex inventory management and supply  chain challenges for retailers seeking to revolutionize their supply chains both technologically and operationally.

What We Offer:

Our core focus is on providing innovative retail tech solutions, including merchandising and omni channel inventory management. These solutions are meticulously designed to cater to the specific needs of brands and retailers, empowering them to thrive in the dynamic marketplace Innovative technology, comprehensive support, and a dynamic environment for career growth.

Our Vision:

To be the most admired retail technology company.

Job Summary:

Trusted advisor for clients; provides data-backed recommendations to optimize revenue and inventory.
Architects systems, leads the team in AI-first methodologies, and handles complex client change management.

Responsibilities:

• Independently handle clients (worldwide retailers/brands) with support from project teams to drive client success.
  
• Own overall client engagement through CXO interactions and showcasing value delivered.
  
• Understand client processes/requirements and deliver improvements with product + analytics.
  
• Mentoring juniors across multiple projects.
  
• Generate market intelligence: track industry developments, assess competitors, and gather feedback.
  
• Hire talent to strengthen the team.
  
• Support Business Development through pre-sales participation.
  
• Partner with Tech/Product on solutioning new product features and resolving escalations.
  
• Complex agentic architecture, AI methodologies & culture, executive AI translation, cross-functional AI leadership (architect/oversee complex multi-agent systems; establish playbooks and best practices for prompt engineering, AI-driven development, tool adoption; communicate ROI; troubleshoot complex AI-generated logic/structure issues).
  

Requirements

• Strong domain expertise in buying/merchandising/planning.
  
• 4+ years’ experience in retail/lifestyle/e-commerce.
  
• Excellent leadership and people management skills.
  
• High energy, assertive, and able to work under pressure and tight deadlines.
  
• Graduate degree from Tier-1 colleges.
  
• Proven ability to architect AI-enabled workflows with governance (human-in-the-loop checkpoints, review standards, safe tool adoption) and translate AI workflow impact into business outcomes for senior stakeholders (ROI, cycle time, accuracy, risk).