Software engineer
- Location
- San Francisco
- Type
- Full time
- Compensation
- $150k-$200k
- Posted
- 2 days ago
Join a team building useful software. Work closely with engineering and design to turn new ideas into products.
Find roles through people you trust, and message a verified founder or page admin about your interest.
About the Job
To handle enquiries via ICMs and Whatapp. Touch points enquiries are to respond appropriately as per company standards and guidelines.
• Reply ICM/whatapp related to claim, medical products and benefits, guarantee letter investigation and admission enquiries.
• To attend to any other task or cross training assigned from time to time.
• Ensure agreed customer service standards are consistently met.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• To attend to any others task as assigned by Supervisor.
We are looking for people who
• Diploma / Degree in any discipline.
• Related tertiary qualification preferably in Communication, Management, Business Administration or Insurance.
• PC literate, proficient in MS Word, MS Excel and power point
• Has good communication skills and able to work in a team
• Good communication skills (written & verbal), Customer Service concepts & best practices, Conflict Resolution, basic understanding & interpretation of data
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