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Description

The Senior Operations & Gallery Specialist assists in managing systems and workflows of the Michael C. Carlos Museum while taking on leadership responsibility with staff and infrastructure projects. This position focuses on maintaining museum visitor engagement, and operational workflows for projects and events. Ensures safe and secure spaces and the protection of artworks.

 

KEY RESPONSIBILITIES:

• Trains full and part-time staff, including student Gallery Attendants on departmental protocols and admission ticket sales.
• Maintains documentation and internal communication. Provides facility and gallery access.
• Performs other related duties as required.

MINIMUM QUALIFICATIONS:

• A high school diploma or equivalent, and three years of experience in customer service, facility security, or a related field.
• Basic knowledge of computer skills, visitor services, and safety protocols is preferred.
• Proficiency with computer skills, visitor engagement, and gallery safety protocols is preferred.

NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at accessibility@emory.edu or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.