General Information
Work Location: Los Angeles, CA, USA
Work Schedule
Monday-Friday, 8:30am-5:30pm
Posted Date
11/02/2026
Salary Range: $27.74 - 39.36 Hourly
Employment Type
2 - Staff: Career
Duration
indefinite
Job #
33860
Primary Duties and Responsibilities
The Department of Psychiatry is seeking to hire a Front Desk Administrative Support to join our UCLA Medical Psychology Assessment Clinic (MPAC), a specialty clinic that provides comprehensive psychological and neurological assessments for children and adults with neurodevelopment, neurological, and psychiatric conditions, including ADHD, learning disabilities, epilepsy, brain injury, depression, anxiety, and bipolar disorders. Key responsibilities:
- Greet, check in, and assist patients, visitors, and referring providers
- Schedule, confirm, and coordinate patient appointments
- Verify insurance and registration information
- Answer incoming calls and respond to patient inquiries
- Support providers and clinic staff with administrative tasks
- Maintain accurate patient records and ensure confidentiality
Salary: $27.74/hr - $39.36/hr
Job Qualifications
Demonstrated customer service experience in a professional settingStrong verbal and written communication skillsExcellent organizational skills and attention to detailAbility to prioritize multiple tasks in a fast-paced environmentProficiency with Microsoft Office applications, including Outlook, Word, and ExcelAbility to maintain confidentiality and exercise sound judgement when handling sensitive informationAbility to work effectively and support the clinic’s diverse patient population Preferred:Experience working in a healthcare, medical office, or outpatient clinic settingDemonstrated knowledge of basic psychiatric terminologyKnowledge of medical terminologyExperience working in mental healthExperience with electronic health record (EHR) systemsFamiliarity with insurance verification, referral, and appointment schedulingExperience supporting high-volume patient-facing operations
As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
Current/former UC employees are subject to a personnel file review.