General Information

Work Location: Los Angeles, CA, USA Work Schedule M-F; Varied Shift, with Rotating weekends and Holidays Posted Date 08/24/2026 Salary Range: $34.93 - 50.16 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 32578

Primary Duties and Responsibilities

As a Financial Counselor, you will be responsible for:

• Verifying accurate demographic and financial information
• Reviewing and interpreting insurance benefits
• Providing financial counseling and screening
• Handling charity applications and credit assessments
• Establishing all financial arrangements and refer appropriate cases to other agencies to assist patients with discharge/post hospital care.
• Working closely with Patient Placement, Care Coordination, Social Services, and Patient Business Services to ensure accurate and timely reimbursement.
• Ability to write concise, grammatically correct reports and correspondence
• Proficient in basic math
• Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook

Salary Range: $34.93 – $50.16 hourly 

Job Qualifications

We’re seeking an exceptional, self-directed professional with:

• Working knowledge of third-party payer relationships as well as relevant state and federal health programs
• Working knowledge of third party payer and medical terminology
• Ability to adapt to and implement changing registration procedures
• Working knowledge of HMOs, PPOs, and insurance contracting
• Ability to analyze information, problems, situations, practice or procedures
• Excellent communication and interpersonal skills, including proper phone etiquette
• Bilingual English/Spanish abilities, preferred 
• PC proficiency and basic math knowledge
• Strong organizational and interpersonal skills
• Independent decision-making skills and sound judgment
• Ability to adhere to departmental policies and procedures and work rules
• Flexibility in working varied schedules and at a variety of locations when necessary

Note: May be subject to test on qualifying skills 

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
Current/former UC employees are subject to a personnel file review.