Senior Product Owner
Location:
Ho Chi Minh
Expired date:
31/12/2026
Team:
Product Development
ABOUT URBOX
UrBox is Vietnam’s leading digital gifting & loyalty platform that enables businesses to integrate their reward & loyalty programs with an ever-growing network of more than 350 brands & 20,000 accepted online and offline stores in Vietnam.
UrBox has the widest network of clients in loyalty in Vietnam and provides loyalty & reward solutions to many big organizations in the aviation, banking, FMCG, Insurance, Real Estate industries and more.
KEY RESPONSIBILITIES:
Product Strategy & Solution Architecture (Loyalty & Promotion Focus)
- Own the vision and roadmap for UrBox’s Loyalty & Promotion Engine, transitioning from custom-built requests to a scalable, configurable "plug-and-play" ecosystem.
- Understand UrBox’s product ecosystem and contribute to organizing them into well-structured, flexible solutions for B2B and B2B2C clients.
- Act as a core consultant for the Business Development team during the pre-sales phase, proposing elegant technical solutions and defining project scopes that align with UrBox’s capabilities
- Help identify opportunities to improve product-market fit, package offerings, and drive partner adoption
Product-led Mindset & Team Growth
- Actively engage in ideation, research, and testing of new product concepts.
- Influence team mindset by fostering innovation, user focus, and continuous improvement.
- Help drive a product-centric culture across departments through clear communication and collaboration.
- Share knowledge and help members grow stronger and more confident in their roles.
Partner Integration & Product Delivery
- Drive the end-to-end delivery process from discovery to release and post-launch optimization, ensuring smooth deployment with all involved teams
- Lead the functional design and scope of integration initiatives, ensuring seamless and secure connectivity between UrBox’s middleware/APIs and partners‘ systems (e.g., Core Banking, Partner Apps).
- Collaborate with the Technical team to build comprehensive API documentation,integration workflows, and data migration plans to ensure a smooth onboarding experience for external tech
Cross-functional Collaboration
- Collaborate closely with other PMs, Designers, and cross-functional partners.
- Work closely with Engineering, Business Development, Operations, Finance, and Legal to translate complex business rules into scalable product solutions
- Take ownership and initiative in projects, acting as the bridge that ensures alignment across all external and internal stakeholders
REQUIREMENTS:
Education: Bachelor’s degree or above
Major: Business Administration, Computer Science, Information Systems, or related field
Language: Good English proficiency
Experience:
- 3+ years in Product Management, preferably in fast-growing tech companies or SaaS platforms
- Must have experience in Fintech, Banking, or Payments
- Experience building Loyalty platforms, Promotion/Rule Engines, or CRM ecosystems
- Strong experience with API integrations, webhooks, middleware, and system architecture
- Experience in B2B/B2B2C models and working with external clients
Key Capabilities:
- Product strategy, roadmap planning, and translating business goals into product plans
- End-to-end product lifecycle management (discovery → launch → optimization)
- Systems thinking and platform mindset
- Strong analytical skills to translate complex business rules into product logic
- Stakeholder management and communication with executives, engineers, and partners
Additional:
- Commercial awareness (solution pricing, alignment with Finance/Legal)
- Product management certifications (PSPO, CSPO) are a plus.
Benefits
WHAT URBOX OFFER YOU
Attractive Benefit Package and Comprehensive Development
EMPLOYEE CARE & BENEFIT
- 12 days of annual leave and 1 day off for birthday
- Premium Health Insurance and annual Health Check-up
- Gift voucher monthly
- Have fun with many company activities throughout the year such as Sport clubs, Team building, Year End Party, Woman’s Day, Noel, Tet Holidays,...
DEVELOPMENT OPPORTUNITIES
UrBox offers professional training courses to help employees develop their expertise and gain the opportunity to work and learn from experienced and dedicated leaders
RECOGNITION AND REWARDS
- UrBox takes pride in a fair and transparent performance evaluation and reward system to recognize employees’ contribution
- Year-end performance bonus and Sales commission
Hiring process
1
Submit Your Resume
2
Applicant screening
3
1st Interview with Line Manager
4
2nd Interview with Head of Department
5
Offering
6
Onboarding