Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.

Inventory Manager – High Value Devices

Function: Operations – Asset & Inventory Control
 Inventory Type: High-Value Electronic Assets
 Tools Used: Manual Registers & Google Sheets
 Work Mode: On-site

Role Overview

The Inventory Manager will be responsible for end-to-end custody, tracking, and reconciliation of high-value inventory, primarily iPhones and related accessories such as SD cards and card readers. This role demands strict control, zero tolerance for mismatches, and complete documentation discipline.
No inventory movement is allowed without entries, and physical stock must always tally with records.

 (Morning Shift - 7 am to 4 pm; Evening Shift -  4 pm to 2 am)

Key Responsibilities

1. High-Value Inventory Ownership

• Take complete ownership of high-value devices and accessories.
• Ensure serial-number–level tracking for all devices.
• Maintain zero loss and zero undocumented movement.

2. Inward Inventory Management (IT → Inventory)

• Receive devices and accessories from the IT team.
• Verify:
• Quantity
• Serial numbers
• Physical condition
• Record all inward movements immediately in:
• Manual registers
• Google Sheets
• Escalate any mismatch, damage, or discrepancy without delay.

3. Outward Inventory Management (Inventory ↔ Field Ops)

• Hand over inventory from:
• Inventory to Field Ops (FO)
• Field Ops back to Inventory
• Ensure no item goes out without prior entry.
• Capture details including:
• Item name and serial number
• FO name / ID
• Date and time of handover
• Expected return date
• Avoid all verbal or informal handovers.

4. Returns, Reconciliation & Control

• Receive returned inventory and re-verify serial numbers and condition.
• Update return entries on the same day.
• Perform daily reconciliation between:
• Physical stock
• Google Sheets
• Items with Field Ops
• Track overdue or missing items and follow up proactively.

5. Documentation & Audit Readiness

• Maintain clean, structured Google Sheets trackers.
• Ensure inventory area access is controlled.
• Support audits and internal checks as required.
• Maintain high compliance standards for asset handling.

Skills & Requirements

Mandatory

• Experience handling high-value inventory or assets.
• Strong working knowledge of Google Sheets (filters, basic formulas).
• Experience with manual inventory registers.
• High attention to detail and accuracy.

Preferred

• Background in inventory, warehouse, logistics, or operations.
• Experience managing electronic devices or serialized assets.

Key Traits

• Strong ownership and accountability
• Process-driven with a zero-error mindset
  
• High integrity and discipline
• Comfortable working under strict controls

Performance Metrics

• 100% match between physical inventory and records
• Zero undocumented inventory movement
• Zero asset loss due to process lapses
• Timely reconciliation and reporting

Our Values 

• Empathy, Trust & Candor
  We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.

• Bias for Action
  We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!

• Always Be Learning
  We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.

• Act Like an Owner
  We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.

About Instawork

Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!

Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.

Ready to make an impact? Learn more at www.instawork.com/about.

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