Golf Member Services Attendant

Horseshoe Bay Resort | Horseshoe Bay, TX

Short Description

Join the Golf Operations team at Horseshoe Bay Resort, one of North America's premier golf destinations. As a Golf Member Services Attendant, you'll deliver exceptional guest service while supporting daily golf operations across our championship courses, helping create memorable experiences for members and guests.

Position Summary

Horseshoe Bay Resort is seeking enthusiastic, service-oriented individuals to join our Golf Operations team as Golf Member Services Attendants. This highly visible, guest-facing role is responsible for creating an outstanding arrival and departure experience for golfers while supporting the daily operations of our golf facilities.

Golf Member Services Attendants assist guests with golf carts, equipment, bag handling, practice facilities, and course departures while maintaining the highest standards of hospitality and professionalism. This position is ideal for individuals who enjoy working outdoors, interacting with people, and being part of a world-class golf operation.

This is a tipped position.

Work at One of North America's Premier Golf Destinations

Recognized among Golf Magazine's Top 100 Golf Resorts in North America, Horseshoe Bay Resort features four championship golf courses, including three Robert Trent Jones, Sr. designs and the exclusive Jack Nicklaus Signature Course, Summit Rock. Located in the heart of the Texas Hill Country along the shores of Lake LBJ, our golf team plays a vital role in delivering an exceptional golf experience to members and guests from around the world.

Key Responsibilities

• Greet members and guests in a friendly, professional manner upon arrival and departure.
• Assist with loading and unloading golf bags and equipment from vehicles.
• Transport, tag, store, and retrieve golf bags in the bag room.
• Prepare, clean, stage, and stock golf carts for daily play.
• Store, charge, and maintain golf carts following use.
• Clean clubs for members and guests as requested.
• Support practice facility operations, including range maintenance and ball collection.
• Assist with rental club distribution, cleaning, and storage.
• Maintain the organization, cleanliness, and security of golf equipment and storage areas.
• Assist with tournament operations, group outings, and special golf events.
• Identify and report cart maintenance issues or damaged equipment.
• Provide exceptional hospitality and service throughout the guest experience.
• Perform other duties as assigned by Golf Operations leadership.

Qualifications

Required

• Must be at least 16 years of age.
• Valid driver's license with a clean driving record and no moving violations within the past three years.
• Strong customer service and communication skills.
• Ability to read, write, and communicate effectively in English.
• Ability to work outdoors for extended periods in varying Texas weather conditions.
• Ability to lift, carry, and move golf bags and equipment.
• Must be available to work weekends, holidays, and flexible schedules as business demands require.

Preferred

• Previous golf, hospitality, country club, or resort experience preferred but not required.
• Knowledge of golf operations and golf etiquette is a plus.
• Positive attitude, professional appearance, and strong work ethic.
• Ability to work efficiently in a fast-paced environment.
• Strong problem-solving skills and attention to detail.

Benefits & Perks

Full-Time Team Members

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Vacation and Holidays
• Short-Term and Long-Term Disability Insurance
• Critical Illness and Accident Coverage
• Associate Relief Fund

Additional Team Member Benefits

• Associate housing and shuttle service
• Weekly meal subsidies
• Golf and amenity privileges*
• Retail and dining discounts
• Associate rates and discounts at Crescent Hotels & Resorts properties nationwide
• Professional development and advancement opportunities
• Fun team member events and activities throughout the year

*Privileges based on occupancy and business levels.

Why Join Horseshoe Bay Resort?

Nestled on 17,000 acres along beautiful Lake LBJ, Horseshoe Bay Resort combines genuine Texas hospitality with luxury resort experiences. With easy access to Austin, area lakes, parks, and outdoor recreation, the resort offers a unique opportunity to build your career in one of Texas' most desirable destinations.

With a strong commitment to inclusion, career growth, and associate success, Horseshoe Bay Resort offers opportunities for advancement, ongoing development, competitive benefits, and a supportive team environment where every associate can thrive.

About Horseshoe Bay Golf

Horseshoe Bay Resort is home to four distinct championship golf experiences:

Slick Rock
Home of the iconic Million Dollar Hole and a spectacular 35-foot waterfall, one of the most photographed golf holes in Texas.

Apple Rock
A scenic championship course overlooking Horseshoe Bay and Lake LBJ, offering an enjoyable challenge for golfers of all skill levels.

Ram Rock
Known as "The Challenger," this acclaimed course is recognized for its demanding layout and unforgettable playing experience.

Summit Rock
An exclusive Jack Nicklaus Signature Course featuring dramatic elevation changes, exceptional conditioning, and breathtaking Texas Hill Country views.

Golf operations are complemented by outstanding clubhouse facilities, including the members-only Cap Rock Clubhouse, recognized as Golf Inc.'s 2021 Clubhouse of the Year.

Join our team and help deliver the exceptional service and golf experience that make Horseshoe Bay Resort a premier destination.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Education

• Preferred: High School — or related field