Example Company
Software engineer
- Location
- San Francisco
- Type
- Full time
- Compensation
- $150k-$200k
- Posted
- 2 days ago
Join a team building useful software. Work closely with engineering and design to turn new ideas into products.
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Customer Experience Executive
- Location
- Bengaluru
- Type
- Full time
- Compensation
- INR 200,000–300,000 / year
- Posted
- 9H AGO
About the role
Job Title: Customer Experience Executive
Company: RentoMojo
Location: bengaluru, Karnataka, India(On-site)
Reports To: Supervisor/TL Customer Experience
About The Role
• Handling customer queries (Outbound calls).
• Handling customers queries (Chat support).
• Reminding / connecting with customers to collect invoice due amount.
• Coordinating with internal departments to prioritize resolution of customer queries.
• Handling social media escalations.
• Reaching out to detractors to understand their concerns.
• Supporting to enhance overall NPS/C-Sat.
• Responding to customers reaching out via email.
Preferred Qualifications
• Candidate must possess at least Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree (in any field).
• Punctual and motivated.
• Excellent verbal and written communications skills.
• English & Hindi fluency required (at least Upper-Intermediate level).
• Freshers and experienced candidates can apply (Experience will be preferred over freshers).
Skills
Communications, customer experience,
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