Associate Reliability Engineer (Remote)

Role Specific Information

Job Description

About the Role

As an Associate Reliability Engineer, you will ensure the resilience and availability of Kohl’s systems and applications. You will drive incident response efforts, perform root cause analysis and implement preventative measures to enhance system reliability. Through automation and process improvements, you will help establish consistent practices that elevate our operational excellence.

What You’ll Do

• Follow software lifecycle driving reliability, observability and efficiency across product teams within your domain
• Identify repeated toil and find opportunities for automation
• Remain part of an on-call  rotation to respond to production incidents and conduct blameless retros and root-cause analyses (RCAs) to drive a culture of continuous improvements
• Proactively identify failures before they cause outages by using chaos engineering techniques such as edge cases, failure modes and design review
• Additional tasks may be assigned

What Skills You Have

Required

• Bachelor's Degree or equivalent in MIS, Computer Science or related field
• Programming skills in one or more languages (Java, Python, Go or Node.js)
• Working experience on IBM Mainframe (TSO/ISPF, JCL, Batch job scheduling, transaction processing (CICS) and Security (RACF)
• Basic knowledge of systems architecture, operating system internals and network fundamentals 

Preferred

• Basic knowledge of application design patterns, event-driven architecture, database schemas and testing strategies
• Basic knowledge of cloud platforms (e.g., GCP, AWS, or Azure)
• Working experience with Elixir
• Basic knowledge of continuous integration, continuous deployment and test-driven development
• Basic understanding of containerization and container orchestration (e.g., Docker, Kubernetes, Rancher) 
• Basic understanding of configuration management (e.g., Chef, Ansible, Puppet)
• Familiarity with monitoring techniques and tools (e.g., CloudWatch, Grafana, Prometheus, OpenTelemetry, Tracing) 

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the “What You’ll Do” Section

• Ability to comply with dress code requirements

• Basic math and reading skills, legible handwriting, and basic computer operation

• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company

• Ability to learn and comply with all company policies, procedures, standards and guidelines

• Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel

• Ability to work as part of a team and interact effectively and appropriately with others

• Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes

• Ability to satisfactorily complete company training programs

• Ability to use a personal computer for tasks such as communicating, preparing reports, etc.

• Ability to plan, prioritize and monitor activities across business units

• Ability to complete or oversee the completion of assigned projects in a timely manner