Work Model: On site

Req #:3435

About the Role

The Manager - Operations is responsible for running the P&L of the team, as well as designing, implementing, maintaining, and reporting on standard work processes to ensure that the transportation solution for each account is fully maintained for accuracy and efficiency. This position works with clients on a regular basis to drive costs down and establish a relationship with the customer.

What the Candidate Will Do

• Proactively identify and communicate issues, propose and implement solutions for continuous improvement in regards to processes, cost, service, and profitability
• Develop and distribute customer reports and internal performance management reports
• Deliver cost savings/cost containment to customers and/or Uber Freight
• Drive project list to ensure initiatives are delivered on time
• Creation, development, and presentation of Business Reviews
• Engage employees as business partners on a regular basis to discuss career development, current performance, and training opportunities (cross-account, cross-functional, etc.)
• Understand and apply all aspects of customer contracts
• Work closely with strategic account management group to maintain and grow Uber Freight’s business with the customer; incorporating value delivered to the customer over the life of the
  contract
• Provide leadership, management, coaching, and support to a team and execute all other responsibilities
• Onboarding of new customers and/or services with existing accounts
• Management of resource and planning for operations success
• Ensure that FAP and Financial discrepancies are being actively worked for root cause identification and resolution
• Travel necessary
• Review and own the monthly P&L document for their book of business
• Work with their operations team and client engagement to understand fluctuations in customer business to then update budget guidance on a monthly basis.

Basic Qualifications

• High school diploma or GED equivalent
• Minimum of 10+ years experience within transportation/logistics/supply chain
• 2+ years of people leadership experience (for Office employees)
• 4+ years of experience on technology and automation processes

Preferred Qualifications

• Bachelor’s Degree in Engineering, Transportation Logistics or Supply Chain Management
• Advanced knowledge of Google package, Tableau, and analytics
• Knowledge of P&L documents
• Advance english

 

About Uber Freight 

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.

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EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.