Work directly with Handle's customers to deploy, customize, and optimize AI agents on-site. You'll be the technical bridge between our platform and real-world insurance operations.

Responsibilities

• Deploy and configure Handle's AI agents within customer environments
• Build custom integrations between Handle and client systems (APIs, databases, legacy platforms)
• Diagnose and resolve production issues in real time alongside customers
• Gather technical requirements and translate them into platform improvements
• Collaborate with product and engineering to feed customer learnings back into the roadmap

Qualifications

• 3+ years of software engineering experience, ideally in customer-facing roles
• Strong proficiency in Python, TypeScript, or similar languages
• Experience integrating with third-party APIs and enterprise systems
• Excellent communication skills and ability to work autonomously on-site
• Comfort with ambiguity and fast-paced, high-ownership environments
• Willingness to travel to customer sites across the US

You don't need to check every box — if most of this resonates, apply.

What we look for

• Creativity — Finding the simple, surprising solution.
• High agency — Bias to act — finding a path through ambiguity instead of waiting for one.
• Ownership — Accountable for outcomes, not just outputs.
• Craft — Love for building carefully crafted products for users.

Nice to have

• Experience in insurance, fintech, or other regulated industries
• Background in solutions engineering, professional services, or technical consulting
• Familiarity with LLMs, AI agents, or workflow automation tools