The Advanced Practice Provider Manager provides leadership to Advanced Practice Providers (APPs) across the UCSF Health Faculty Practice Organization (FPO) and Benioff Children’s Hospitals (SF and Oakland campuses) inpatient and outpatient practice areas and is responsible for their success. Administrative responsibilities fall into five major areas: 1. Administrative; 2. Staff Development; 3. Education; 4. Leadership 5. HR and clinical practice oversight of the APP team in Pediatric Heart Center practice areas.  In addition, the APP manager is an expert clinician in Advanced Practice. Maintains 24-hour line management responsibility for the administration of fiscal, material, and human resources for the APP team across the FPO and BCH Pediatric Heart Center practice areas. The APPs in these clinical areas are a highly motivated and engaged group of professionals who provide outstanding care to a complex patient population. 

The Advanced Practice Provider Manager governs Advanced Practice across the FPO and BCH Pediatric Heart Center practice areas. An Advanced Practice Provider (APP) possesses the advanced education, knowledge, clinical skills and experience necessary to provide expert advanced patient care in their area of specialization.  The Advanced Practice Provider Manager will be guided by and follow the policies and standardized procedures or practice agreement, rules and regulations, requirement of supervision under CA statute, and bylaws of the UCSF Health, Nursing, Medical Staff, and any unique policies related to the provision of patient services. In California, nurse practitioners (APRNs), physician assistants (PAs), Certified Nurse Anesthetists, and Certified Nurse Midwives can practice, bill, and provide independent health care services under a standardized procedure or practice agreement in collaboration with a supervising physician.  This position requires both a role as provider of clinical services as determined by the manager and the administrative functions of the position which involve future workforce planning, orientation of new APP providers, cost center management, and optimization strategies. The Advanced Practice Provider Manager oversees APP compliance with organizational and regulatory agency standards and state practice requirements.

UCSF Medical Center requires all APPs to be credentialed through its Office of Medical Affairs and Governance in order to practice and function in their clinical role. This applies to both adult and pediatric APPs in the inpatient and outpatient clinical settings at all UCSF Medical Center sites (Parnassus, Mt. Zion, Mission Bay, Satellite Clinics, etc.). Credentialling and approval of the Standardized Procedures takes between 30-60 days and must be completed prior to the first working day.

Department Overview

The UCSF Health Faculty Practice Organization (FPO) and Benioff Children’s Hospitals practice areas span multiple clinical areas including but not limited to: Well Baby Nursery, Intensive Care Nursery, Pediatric Intensive Care, Pediatric Transitional Care, Pediatric Heart Center Practice Areas, Pediatric Oncology, Pediatric Bone Marrow Transplant, and Pediatric Surgery.  The APP Manager will have responsibilities in BCH Heart Center Services. Inpatient services are delivered by multidisciplinary care teams including physicians, advanced practice providers, registered nurses, social workers, dietitians, patient care assistants, and administrative support staff. The FPO and BCH inpatient practice areas provide highly complex care to a diverse population of patients; daily exposure to these unique patient populations and their associated levels of clinical complexity help to develop critical skillsets not ordinarily acquired at a typical hospital. 

Required Qualifications:

• Master's Degree in clinical area of study (PA or NP)
• 4-6 years of experience as a nurse practitioner or physician assistant in Pediatrics
• Responsible for understanding and communicating an advanced knowledge of national, state, and local educational and legislative issues affecting advanced practice providers. Demonstrated knowledge of state and national regulatory requirements. Able to communicate this knowledge effectively to physician and APP stakeholders.
• Ability to build knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document staff issues and performance. Participates in decisions- on human resources matters.
• Advanced interpersonal skills for effective collaborations with all levels of clinical staff and management, consultants, researchers, and outside agencies.
• Demonstrated ability in advanced written and verbal communications skills. Able to train and mentor subordinates, convey complex clinical and technical information in a clear and concise manner. Prepares and presents a variety of reports, documentation, analyses, and project proposals.
• Knowledge of clinical and administrative software and specialized applications and data management systems used by advanced practice providers in providing advanced-practice care, research, documentation, and employee supervision. Ability to analyze data, detect trends, and determine if action plans are required.
• Ability to gather clinical information, develop differential diagnoses, and create problem lists independently. Competent to direct patient management and lead care team.
• Excellent leadership, fiscal, and operational management skills, with the ability to collaborate effectively with physicians, management, and staff from all disciplines. Ability to create and maintain a goal-oriented climate of teamwork, collaboration, and consistent achievement of objectives.

 

Preferred Qualifications:

• Doctorate
• 4-6 years of experience as a nurse practitioner or physician assistant in Pediatric Cardiology, Pediatric Cardiac Critical Care, or Pediatric Cardiothoracic Surgery
• In-depth knowledge of a broad scope of relevant regulatory requirements, as well as legislative, accreditation, licensing and compliance environments.
• One year experience managing a team of advance practice providers, complex workflows, and competing priorities; or equivalent experience as an advance practice leader in the profession.

 

Licenses/Certifications:

• Licensed Nurse Practitioner (NP) or Physician Assistant (PA) in the State of California.
• Drug Enforcement Administration (DEA) License or transferable to CA.
• Furnishing certificate in the State of California if NP. 
• Current AHA Basic Life Support BLS certification.
• If the clinical practice area of the incumbent APP Manager is in pediatric critical care, current AHA PALS certification
• Must have an NPI and be eligible for enrollment with all UCSF Health payers prior to privileging 
• Current national certification in area of practice specialty or profession.

%

of time

Essential Function (Yes/No)

  

Key Responsibilities

(To be completed by Supervisor)

20

Yes

Ensures APPs are performing duties within their scope of practice.

10

Yes

Ensures adequate staffing levels to provide high level care during operational hours. Adjusts staffing based on projected patient census and acuities.

10

Yes

Collaborates with senior management to develop, improve and integrate APP governance, practice, utilization, and systems across specialties, and departments.

10

Yes

Maintains Clinical Practice in area of expertise. 

10

Yes

Pursues professional development and facilitates access for subordinate staff to ongoing training, development, and educational opportunities in all relevant specialties and categories of care. Ensures that all relevant licenses and certifications are current

10

Yes

Serves on interdisciplinary committees on a range of patient care topics, such as patient satisfaction, workforce quality improvement initiatives, workflow efficiencies, credentialing and privileging, governance (medical staffing office/standardized procedures) and clinical information systems.

5

Yes

Responsible for employee recruitment, performance evaluation, progressive discipline and staff development. Instills strong management practices to create a culture of teamwork, collaboration, and timely achievement of goals and objective.

5

Yes

Oversees governance for APP research activities to include identification of clinical problems suitable for research, data collection, community research or committee. Critiques research for application to practice, applying findings to policies, procedures and guidelines.

5

Yes

Works collaboratively with labor relations on bargaining unit issues and contract negotiations at the local level. Oversees resolution of issues relating to human resources, labor relations, employee safety, and risk management.

5

Yes

Coordinates the resource needs for areas of responsibility, including the review and approval of budgetary recommendations. Prepares and reviews variance analyses of budgeted revenues and expenses.

5

Yes

Oversees the development of procedures and policies that ensure adequate care delivery. This includes on-call, vacation, and holiday coverage procedures.

5

Yes

Partners with managers across services (e.g., inpatient/outpatient, children's/adult, cancer center, etc.) to implement policies and procedures for coordination of care for all patient populations

100%