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About the role

We're looking for an engineer with 2–5 years in software engineering, that posseses strong technical fundamentals. We want people who genuinely care about what they build, the customers who use it, and the team they work with.Ownership isn't a buzzword here. If something is broken, you fix it. If there's a better way, you propose it. If there's a problem nobody owns, you pick it up.We're not looking for heroes, politics, or big egos. We want engineers who are constructive, collaborative, and pleasant to work with – but also capable of speaking the uncomfortable truths, challenge poor decisions, or raise concerns that others would rather ignore. We need people with the judgement to know when that moment has arrived. 

What you’ll be doing

• Operate within the Contact Centre Experience and Fulfilment domains within the largest telco in the UK
• Use your skills to shape solution while also being an individual contributor to their success
• Be an active developer in a subset of the technologies listed in the Required Skills (NOT ALL ARE REQUIRED TO BE SUCCESSFUL)
• Own Outcomes for our business. You are not a “ticket worker”. You are a leader of technical outcomes
  
• Ensure operational success of your software.
• Manage the engineering standards within your area of influence
• Demonstrate exceptional tenacity, determination, and problem-solving skills with an unwavering commitment to overcoming complex challenges and get the job done
• Not be bounded by a job description. To do whatever is necessary within a complex organisation to get the job done

Essential Skills / Experience

• Cloud Infrastructure & Platform Engineering (AWS, Kubernetes, Docker)
  Experience building and supporting secure, scalable cloud infrastructure and platforms.
• DevSecOps & CI/CD Security Automation
  Ability to embed security controls into CI/CD pipelines through automation and policy enforcement.
• Application & Infrastructure Security
  Strong understanding of secure development practices, threat modelling, and vulnerability management.

Desirable Skills / Experience

• Strong Linux knowledgeComfortable writing production-quality code
• Experience with Git and modern software development workflows
• Good understanding of networkingStrong scripting and automation mindset
• Ability to work independently and take ownership of technical problems
• Strong research skills with the ability to investigate unfamiliar technologies and security concepts
• Cloud infrastructure
• Cloud Security
• Software Security and Vulnerabilities
• Typescript development (Frontend and Backend)
• Database designData Visualisation

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. 
You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family 
• Market-leading paid carers leave with up to 2 weeks off 
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good.  Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. 

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country.   Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.