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Job Category

Program & Project Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Summary

Do you have a natural inclination toward logistics and planning? Do you notice grammatical errors in text or when text elements are misaligned? Do you thrive at balancing multiple tasks? Your main focus will be supporting the Engineering Onboarding Program at Slack: a supportive and inclusive educational process that makes new hires feel welcome and safe while providing them the basic understanding of systems and processes to be successful. As a representative of this program, you'll need people skills to coordinate instructors and deal with issues from instructors and onboarding attendees.

Slack PDE Engineering Onboarding gets every new engineer, intern, and acquired team productive and connected in their first weeks. This role is the operational owner of that program: you run the weekly cadence, facilitate live sessions, and troubleshoot issues.

You'll partner closely with the Engineering Learning Program Manager, who owns curriculum, strategy, and V2MOM design, while you own execution, delivery, and the day-to-day relationships that make onboarding work.

What you will be doing

Scheduling

• Manage scheduling of approximately 40 technical training sessions per month, fielding questions and issues directly from engineers and managers.
• Manage lists of session leaders for each session, escalating scheduling problems as needed.
• Attend occasional sessions for live support that requires typing or note-taking.
• Manage spreadsheets with new hire information, combining data from multiple HR systems.

Asset librarian

• Curate and create training materials for engineers, including simple diagrams based on hand-drawn sketches, using the company slide template and graphics.
• Create, correct, and copy-edit written materials generated by the manager, including hand-written notes and automated transcription.
• Craft internal announcements for onboarding communications.

How we'll work together

• You'll operate with significant autonomy at the execution level, in close partnership with the Engineering Learning Program Manager on strategy and design
• Real-time collaboration during Pacific Time working hours, primarily via Slack
• You'll be the person stakeholders and new hires rely on directly — people skills and calm-under-pressure troubleshooting matter as much as technical skill

Skills needed

• Scheduling and logistics management across Google Calendar, Slack, and spreadsheets with large, multi-source datasets
• Comfort navigating identity/access systems (Okta, GitHub, Workday, or similar) and escalating cross-org issues to resolution
• Strong written communication — creating and editing training materials, announcements, and process documentation
• Experience facilitating live technical or training sessions

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $117,400 - $177,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $140,900 - $193,700 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.