Network Engineer

·  6+ years of hands-on experience in network engineering, infrastructure, and IT operations.

· Strong hands-on experience with Cisco switches and routers.

· Hands-on experience with Fortinet firewalls or other enterprise firewall platforms.

· Hands-on experience with Aruba Access Points and wireless infrastructure/controllers.

· Strong understanding of:

o TCP/IP

o VLANs

o Routing & Switching

o DNS and DHCP

o NAT

o VPN

o IPsec

o Firewall policies

o Network security

o Wireless networking

· Experience with FortiVPN / IPsec VPN tunnels.

· Experience working with Active Directory and DHCP.

· Understanding of SSO and AD-integrated authentication.

· Experience with endpoint and web security solutions.

· Ability to create and understand network topology diagrams.

· Strong troubleshooting and problem-solving skills.

· Experience supporting end users and resolving technical issues.

· Experience managing network infrastructure for offices/sites.

· Ability to work independently and take ownership of infrastructure issues.

Preferred Qualifications

· Cisco certifications such as CCNA/CCNP are a plus.

· Fortinet certifications such as FCA/FCF/FCP are a plus.

· Experience with network monitoring and management tools.

· Experience working with multiple office locations and remote connectivity.

· Experience coordinating with ISPs, vendors, and third-party service providers.

Key Responsibilities

Network & Infrastructure

· Design, implement, configure, and maintain enterprise network infrastructure.

· Manage and troubleshoot Cisco switches and routers.

· Configure and maintain Fortinet firewalls and security policies.

· Manage Aruba Access Points and wireless controllers/infrastructure.

· Configure and troubleshoot IPsec VPN tunnels and FortiVPN.

· Monitor network performance, availability, security, and connectivity.

· Troubleshoot end-to-end network issues involving LAN, WAN, VPN, routing, switching, wireless, and firewall connectivity.

· Create and maintain network topology diagrams, documentation, IP addressing plans, and network configurations.

· Identify network bottlenecks and implement solutions to improve reliability and performance.

· Perform network upgrades, configuration changes, and infrastructure maintenance with minimal disruption.

Key Competencies

· Manage and troubleshoot endpoint security and web security solutions.

· Work with Active Directory (AD) and DHCP servers.

· Support and maintain SSO integrations with Active Directory.

· Troubleshoot authentication, access, connectivity, and security-related issues.

· Implement and maintain appropriate network and security policies.

· Strong analytical and troubleshooting skills.

· Excellent problem-solving ability.

· Good communication and interpersonal skills.

· Ability to handle multiple priorities and work under pressure.

· Strong ownership and accountability.

· Customer-focused approach to end-user support.

· Ability to document technical solutions and infrastructure changes.

· Willingness to work on-site and travel to office locations when required.

· Take ownership of day-to-day network and infrastructure operations.

· Manage multiple office locations and coordinate infrastructure-related activities.

· Maintain accurate documentation of network devices, configurations, topology, and infrastructure.

· Perform regular health checks and proactively identify potential issues.

· Participate in infrastructure projects, upgrades, migrations, and technology deployments.

· Follow IT security, change management, backup, and documentation procedures

· Provide hands-on technical support to end users for network, connectivity, system, and security-related issues.

· Troubleshoot issues related to Wi-Fi, LAN, VPN, authentication, internet access, applications, and endpoint connectivity.

· Diagnose problems quickly and provide effective solutions.

· Maintain a strong focus on user experience and timely resolution of incidents.

· Escalate complex issues when required and coordinate with relevant teams or vendors

· Lead network infrastructure deployment for new offices and sites.

· Plan network requirements including switches, firewalls, access points, cabling, IP addressing, VLANs, VPN connectivity, and internet connectivity.

· Configure and install network equipment and bring new sites into production.

· Establish secure connectivity between new offices and existing infrastructure.

· Coordinate with vendors, ISPs, cabling teams, and internal teams during deployments.

· Perform site readiness checks, testing, troubleshooting, and handover after implementation.

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Role Summary

This position is ideal for a hands-on Network Engineer who can take ownership of the complete network and infrastructure environment — from designing and deploying new office networks to maintaining Cisco, Fortinet, Aruba, VPN, security, AD/DHCP infrastructure and supporting end users.