Software engineer
- Location
- San Francisco
- Type
- Full time
- Compensation
- $150k-$200k
- Posted
- 2 days ago
Join a team building useful software. Work closely with engineering and design to turn new ideas into products.
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Lead and manage all data center operations, including IT infrastructure, facilities, and support teams
Ensure 24/7 uptime and availability of data center systems and services
Oversee maintenance of servers, storage, networking equipment, and power/cooling systems
Develop and implement operational policies, procedures, and best practices
Monitor performance metrics and ensure compliance with SLAs, KPIs, and regulatory requirements
Manage incident response, escalation processes, and disaster recovery planning
Drive continuous improvement in efficiency, capacity planning, and cost optimization
Coordinate with vendors, contractors, and service providers
Ensure compliance with security standards, audits, and certifications (e.g., ISO, Tier standards)
Lead, mentor, and develop operations teams, including shift managers and engineers
Manage budgets, forecasting, and resource allocation
Support data center expansion, migration, and modernization projects
Bachelor’s degree in IT, Computer Science, Engineering, or related field (Master’s preferred)
8–12+ years of experience in data center operations or IT infrastructure management
Proven experience in a leadership or managerial role
Strong knowledge of:
Data center infrastructure (power, cooling, racks, cabling)
Servers, storage, and networking systems
ITIL processes and service management frameworks
Experience with monitoring tools, DCIM systems, and incident management
Knowledge of compliance standards (ISO 27001, SOC, Uptime Institute Tier standards)
Skills
Leadership and team management
Strategic planning and decision-making
Problem-solving and crisis management
Strong communication and stakeholder management
Budget and vendor management
Risk management and compliance awareness
Strong problem-solving and risk management capabilities.