Build what’s next for how we work, decide, and deliver. In this role, you will turn bold ideas into practical, scalable capabilities that strengthen outcomes for our customers and our teams. You will guide adoption of artificial intelligence, automation, and data insights to improve organizational effectiveness. You will partner across a highly matrixed organization to prototype quickly, scale what works, and embed strong governance.

As an Innovation and Technology Enablement Lead in the Strategy, Growth and Operations team, you… help us identify the right problems to solve and build technology-enabled solutions that improve efficiency, strengthen decision-making, and support growth. You will work closely with partners across Business Operations to translate business challenges into clear use cases, prototypes, and scalable capabilities. You will bring a builder mindset, combining business acumen and technology fluency to guide adoption of artificial intelligence, automation, and data-driven tools. You will help us foster a culture of experimentation, continuous improvement, and accountability—balancing innovation with sound risk and control practices.

Job responsibilities

• Develop and execute a strategy that guides innovation, artificial intelligence adoption, technology enablement, and organizational effectiveness
• Identify opportunities to improve processes, decision-making, and scalability through technology, automation, artificial intelligence, and data-driven solutions
• Lead solution delivery from concept through deployment, including business case development, prototyping, testing, and implementation
• Design and build technology-enabled tools, dashboards, workflows, and automation capabilities that improve business outcomes
• Integrate multiple data sources to generate actionable insights and support strategic recommendations
• Evaluate emerging technologies and pilot new capabilities to assess business applicability and scalability
• Prepare and deliver executive-level presentations, recommendations, and updates for senior leadership
• Guide and develop team members while fostering innovation, experimentation, continuous improvement, and accountability

Required qualifications, capabilities, and skills

• minimum 8 years of experience in innovation, technology enablement, digital transformation, analytics, product development, business transformation, or consulting
• Experience translating business problems into practical, scalable technology-enabled solutions
• Experience working with large and diverse datasets to identify trends, opportunities, and actionable insights
• Experience building dashboards, automation solutions, reporting tools, or technology-enabled business solutions
• Experience developing business cases and taking solutions from prototype through implementation
• Experience leading cross-functional initiatives in a matrixed organization
• Experience influencing stakeholders and aligning partners to shared outcomes
• Experience preparing and presenting recommendations to senior leaders
• Knowledge of risk and control principles, including balancing innovation with sound governance

Preferred qualifications, capabilities and skills

• Experience delivering rapid prototypes and scaling solutions across multiple teams
• Experience supporting artificial intelligence adoption through change management, training, or communications
• Experience defining product roadmaps, success metrics, and operating models for new capabilities
• Experience with process automation and workflow design, including controls-by-design considerations
• Experience partnering with technology, data, and control stakeholders to deliver durable solutions