Restaurants Key Account Manager Senior
Posted 4D AGO
Are you ready to build the future of Latin America? 🚀
At Rappi, we build the SuperApp that changes the lives of millions of people every day. We are a team driven by speed, execution, and real results.
This is where things happen. If you are excited by solving real-scale problems, learning at record speed, and seeing the impact of your ideas in a matter of days, this is your place.
Can you build the largest restaurant ecosystem in LatAm? 🌎
The challenge
At Rappi, commercial work is not just managing accounts: it is building relationships that grow our partners and ourselves simultaneously. We are looking for a Senior Restaurants KAM who turns every portfolio into a story of sustained growth.
Your challenges
- Lead performance analysis of your portfolio and identify growth opportunities
- Coordinate with Operations, Marketing, and Product to solve partner challenges
- Produce periodic reports and act as a technical reference for the junior team
- Build business cases to expand product penetration within the portfolio
- Design and execute retention plans for at-risk accounts
You will be a great fit
- Experience: 4-6 years in account management or commercial roles
- Education: University degree completed; postgraduate desirable
- English: Intermediate-advanced
- Proficiency in CRM (Salesforce, Zoho), advanced Excel, and BI tools (Looker, Power BI)
- Experience in food service, restaurants, or digital platforms (desirable)
- Strong negotiation and long-term relationship building skills
Tech profile
What you need to master
- CRM (Salesforce, Zoho)
- Spreadsheets (Excel, Google Sheets) | Advanced
- BI & Data Visualization (Power BI, Looker)
- Database Management (SQL, MySQL, PostgreSQL) | Intermediate
- Data Analysis
- Account Management
- Pipeline & Process Management
- Contract Negotiation
- Presentation Tools (Google Slides, PowerPoint)
What makes you different
- Ownership & Accountability
- Result Orientation
- Collaboration & Teamwork
- Adaptability & Learning Agility
- Data & AI Fluency
- Attention to Detail
- Growth Mindset
- Customer / User Centricity
We believe our talent deserves the best tools to make an impact with purpose.
Mexico 🇲🇽
🌸 Boost Your Impact
- Medical insurance
- Life insurance
- Optical discounts and benefits
- Mental health and wellness app
- Maternity and paternity benefit
- Digital health platform (psychology and nutrition)
- Tax filing support
- Physical and mental wellness platform (gyms and apps)
📚 Continuous Learning
- Online learning platform
- Language learning
- Academic partnerships with educational institutions
- Certifications in tech and digital marketing
🚴 Rappi Rhythm
- Premium access to the Rappi app
- Day off in your birthday month
- Recharge days after major projects
At Rappi, diversity makes us stronger
We believe diverse and inclusive teams build the best products, and we actively seek people of all genders, ages, backgrounds, religions, and sexual orientations. If you want to build the future of Latin America, your place is here.
Will you join the team? At Rappi, the limit is the one you set for yourself. If you are excited about learning in motion and building solutions that scale to millions, we want to meet you.
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