Experienced T-45 Field Service Rep - Defense

Company:

Boeing Aerospace Operations

Boeing Global Services (BGS) is seeking an Experienced Field Service Representative to provide on-site and field-based support for the T-45 Goshawk jet trainer at Naval Air Station Kingsville, Texas.

Candidates should have experience in flexible, fast-paced settings that require prompt responses to ad-hoc customer requests. Strong technical and interpersonal skills, excellent written and verbal communication, and the ability to prioritize and manage workload independently with minimal supervision are essential.

The role also requires flexibility to work long hours (including evenings and weekends), demonstrated leadership and teamwork in diverse groups, and proficiency with digital tools to host online meetings across time zones. Candidates must meet GEC6 job family requirements and should have experience supporting aircraft in a field or operational environment.

You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.

Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.

Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.

Position Responsibilities:

• Provide on-site field service support for T-45 aircraft operations and maintenance activities
• Act as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issues. 
• Diagnose, troubleshoot, and support resolution of aircraft and systems discrepancies
• Coordinate with service engineering, supply chain, logistics, and program teams to resolve field issues
• Support aircraft availability, readiness, and sustainment objectives
• Document field issues, technical findings, and corrective actions in accordance with program and company procedures
• Maintain compliance with Boeing, customer, and regulatory requirements related to safety, quality, and aircraft maintenance
• Understand customer expectations, assist customers in interpreting and using support data and documents, and provide technical ad hoc on-the-job training
• Work unsupervised for extended periods of time in a wide variety of cultural/economic environments
• Must be able to function in a demanding on call, around the clock operational environment
• Willing to work any shift

Basic Qualifications (Required Skills/Experience):

• Minimum 1 year of experience with military aircraft maintenance
• At the sole discretion of leadership, employees must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs. Failure to deploy/travel will be considered as a resignation. (Must be able to maintain and possess a current US passport for international travel)
• At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work.  Failure to relocate will be considered as a resignation

Preferred Qualifications (Desired Skills/Experience):

• Prefer candidates with proven experience of maintaining and troubleshooting T-45 aircraft systems.
• Prefer candidate with previous military experience or extensive familiarity with military operations and written maintenance procedures.
• Extensive knowledge of using Interactive Electronic Technical Manual (IETM) is desired.

Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $79,900 - $108,100.

Language Requirements:

Not Applicable

Education:

Not Applicable

Relocation:

Relocation assistance is not a negotiable benefit for this position.

Export Control Requirement:

Safety Sensitive:

This is not a Safety Sensitive Position.

Security Clearance:

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required.

Visa Sponsorship:

Employer will not sponsor applicants for employment visa status.

Contingent Upon Award Program

This position is not contingent upon program award

Shift:

Shift 1 (United States of America)

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Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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