Company Description

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join the Harvard Graduate School of Education?

The Harvard Graduate School of Education (HGSE) is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.

Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu.

Job Description

Job Summary:

The CSO seeks a Senior Coordinator, Recruitment and Employer Relations to serve as the operational engine behind the Office's employer partnership and recruitment programming portfolio. Reporting to the Associate Director for Recruitment and Employer Relations, this role owns the systems, logistics, data, and day-to-day partner communication that allow HGSE to build and sustain relationships with hundreds of employers, faculty researchers, and community organizations each year. The Senior Coordinator is also a critical part of the larger Career Services team, providing career coaching and advising to students and alumni, participating in and supporting CSO general programming, and engaging with cross-functional collaborations across the School.

This position is well suited to a candidate who excels at relationship building, takes ownership of the details, and wants to grow into a career services or employer relations career path. The successful candidate will be comfortable working with a high degree of independence, managing multiple concurrent projects, providing high level customer service across constituents, being a strong collaborator and team member, and exercising sound judgment as a front-facing representative of HGSE and the CSO.

Responsibilities:

Employer relationship support and pipeline management

• Serve as a primary operational contact for employer inquiries, escalating strategic partnership opportunities and complex issues to the Associate Director.
• Manage the shared employer inbox: route, respond, or escalate requests in a timely and professional manner.
• Review, approve, and quality-check employer accounts and postings (job, internship, fellowship, and research positions) in Symplicity, our career services platform.
• Maintain and continuously improve the CSO employer database of 1,100+ organizations in Symplicity.
• Conduct prospect research to support employer outreach campaigns, identifying organizational contacts, preparing outreach lists, and drafting correspondence.

Recruitment event production

Manage end-to-end coordination for events (in-person, hybrid, and virtual), e.g., annual career fairs and expos, information sessions, expert panels, and other industry programming, which includes, but is not limited to:

• registration management, communications, space and catering coordination, and other day-of logistics, operational support, and execution.
• Coordinate employer registration and payment processes, utilizing both internal and vendor platforms, and partnering with HGSE finance colleagues.

Marketing, communications, and student engagement

• Implement and maintain web and communication content in alignment with CSO strategy and guidelines.
• Draft and distribute constituent-facing communications, including outreach emails, event promotion, newsletter content, and registration reminders, with a focus on detail and deadlines.

Data, reporting, and process improvement

• Support data management, analysis, and process improvement initiatives by developing data trackers, dashboards, and reports to analyze employer engagement and event metrics to assist the CSO with data-informed decision making.

Coaching/Advising and Institutional Support

• Offer weekly one-to-one career advising appointments with students and alumni (∼3-10 hours/weekly based on peak demand).
• Support CSO events, some of which take place outside standard work hours: early mornings, evenings, or weekends.
• Serve as CSO designee on relevant HGSE and University-wide working groups, committees, or events, as needed.
• Perform other duties as assigned.

 

Qualifications

Basic Qualifications:

• Minimum of 4 years of related experience.
• Experience working with data management systems and using standard office software (Microsoft Office) is required.
• Ability to work overtime outside standard work hours on occasion.
• Any candidate wishing to be considered must supply a cover letter in addition to a resume and indicate meeting basic qualifications. 

Additional Qualifications and Skills:

• Bachelor’s degree preferred.
• Previous experience with relationship management, industry collaboration, and/or partnership development.
• Strong written and verbal communication.
• Strong organizational skills with the ability to manage multiple projects at once while maintaining attention to detail.
• High level of professionalism and tact.
• Ability to work independently.
• Experience working effectively with diverse student populations and communities.
• Direct experience with career services platforms (like Symplicity or Handshake) is a big plus.
• Experience leveraging AI tools thoughtfully and responsibly while safeguarding confidential data.

Additional Information

• Standard Hours/Schedule: 35 hours per week
• Compensation Range/Rate (including Shift Differential if applicable): $68,000- $70,000 commensurate with experience
• Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
• Pre-Employment Screening: Identity

Work Format Details

This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 055. Please visit  Harvard's Salary Ranges  to view the corresponding salary range and related information. 

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: 

• Generous paid time off including parental leave 
• Medical, dental, and vision health insurance coverage starting on day one 
• Retirement plans with university contributions 
• Wellbeing and mental health resources 
• Support for families and caregivers 
• Professional development opportunities including tuition assistance and reimbursement 
• Commuter benefits, discounts and campus perks 

Learn more about these and additional benefits on our Benefits & Wellbeing Page. 

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.