Company Description

Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand’s leading University. With over 6,000 academic and professional staff supporting more than 46,000 students, we are one of New Zealand’s largest employers.

Job Description

Te Whiwhinga mahi | The opportunity

We are seeking a Doctoral Candidate Adviser to join Student Operations within Te Kahu Tauira | Student and Scholarly Services (SaSS).

This is a specialist advisory role supporting doctoral candidates, supervisors, academic heads, Associate Deans (Postgraduate Research), and other key stakeholders across the University. As a subject matter expert in doctoral policies, regulations, and processes, you will provide expert guidance on complex candidature matters and highly individualised doctoral scenarios.

You will play a critical role in ensuring doctoral candidates receive the support and advice they need to successfully navigate their candidature journey. Working with a wide range of stakeholders, you will provide expert interpretation of doctoral regulations, resolve complex candidate issues, make programme decisions for the University-wide doctoral programme, and contribute to the ongoing development of doctoral policies, procedures, and systems.

In addition, you will provide leadership and support to faculty professional staff involved in doctoral candidate management, deliver workshops and training, facilitate case management for complex situations, and contribute to continuous improvement initiatives that enhance the doctoral candidate experience across the University.

This is an excellent opportunity for someone who enjoys solving complex problems, building trusted relationships, and making a meaningful contribution to postgraduate research success.

Salary Range: $73,400 - $90,700 NZD per annum depending on experience and qualifications. 

This is a full-time, 37.5 hours per week role on a permanent contract. 

For more information, please view the Position Description.

 

Mō tō mātou rōpū | About the team

Te Kahu Tauira | Student and Scholarly Services (SaSS) brings together student experience, wellbeing, academic services, library and learning services, and student operations to deliver integrated, student-centred services that support learner success, engagement, and belonging across the University.

The Doctoral Services team provides specialist support and advice throughout the doctoral candidate lifecycle. Working closely with faculties, large-scale research institutes, supervisors, and academic leaders, the team ensures effective administration, governance, and support for doctoral programmes across the University.

 

He kōrero mōu | About you

You will be an experienced adviser with exceptional judgement, relationship-building skills, and the ability to confidently navigate complex and sensitive situations.

To be successful in this role, you will bring:

• A tertiary qualification.
• At least five years' professional experience within the tertiary education sector.
• A strong understanding of doctoral education and postgraduate research environments.
• The ability to interpret and apply complex regulations, policies, and procedures.
• Proven experience managing complex cases involving multiple stakeholders.
• Strong analytical and problem-solving skills.
• Sound judgement, discretion, and a commitment to maintaining confidentiality.
• Experience reviewing and improving processes and procedures.
• Exceptional written and verbal communication skills.
• The ability to advise and influence senior academics and key stakeholders.
• Excellent organisational skills with the ability to manage competing priorities in a highly regulated and complex environment.

A postgraduate research degree and experience working with student management systems would be advantageous.

 

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is committed to providing an excellent working environment that supports both professional growth and personal wellbeing.

We offer:

• Flexible employment practices where appropriate.
• Up to 6.75% employer superannuation contribution.
• Five weeks’ annual leave.
• Ongoing professional development and leadership opportunities.
• Access to a wide range of staff benefits and wellbeing initiatives.
• A collaborative and supportive team culture.
• The opportunity to make a meaningful impact on student wellbeing and success at New Zealand’s leading university.

 

Me pēhea te tuku tono | How to apply

Applications must be submitted online by the closing date of 30/10/26 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences.

Please note that we may close the advert earlier if we find a suitable candidate.

Please reach out to Silvia Perin - s.perin@auckland.ac  for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Qualifications

Additional Information

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz