Part-Time Retail Sales Assistant
Location: London Stores (Battersea, Chiswick, Hampstead and Notting Hill)
Pay: £12.71 per hour, paid as a monthly salary based on your contracted hours
Hours: 8–24 per week
At MORI, we're creating beautifully designed baby essentials for modern families. We're looking for a friendly, customer-focused Retail Sales Assistant. This is a brilliant opportunity to join our team and help shape our customer experience journey.
We know shopping for a baby is personal. Our stores are calm, welcoming spaces where families can discover beautifully made essentials and receive genuine advice from our team. You'll be helping customers shop for newborn gifts, everyday sleepwear and wardrobe staples.
About MORI
MORI is a premium baby and children's brand on a mission to help families sleep better. Designed in London, our thoughtfully made essentials are loved by parents around the world and stocked by leading retailers including Harrods, John Lewis, NEXT, Bloomingdale's and Nordstrom.
MORI is a Queen's Award for Enterprise winner (2022) and has also won Gold for Can't Live Without Parenting Product at the Absolutely Mama Awards (2023), Gold for Best Children's Sleepwear at the Junior Design Awards (2024), Gold for Sustainable/Eco-Friendly Product for Babies at the Made for Mums Awards (2024), plus Best Sleepwear Brand at the My Baba Awards (2025).
Our current retail presence sits across London, with four stores already welcoming customers in Battersea, Chiswick, Hampstead and Notting Hill. Please specify which stores you are interested in working at during your application.
What you'll be doing
- Welcome every customer into the store and create a warm, premium shopping experience.
- Help parents and families find the right products and offer thoughtful product recommendations.
- Process purchases and returns.
- Keep the shop floor beautifully presented through replenishment and merchandising.
- Receive deliveries, organise stock and maintain the stockroom.
- Work with the team to achieve daily sales goals and store standards.
- Be on your feet for most of your shift and lift and carry boxes of stock.
Essential Skills
- Excellent customer service skills.
- Strong communication skills.
- Reliable and organised.
- Enjoy working as part of a team.
We'd love it if you also have
- Previous retail or hospitality experience.
- Experience using a POS/till system.
- Visual merchandising experience.
- Stockroom or inventory experience.
What you'll get
- Monthly salary, pro rata to your contracted hours (equivalent to £12.71 per hour)
- Permanent part-time contract (between 8 and 24 hours per week).
- 50% employee discount on MORI products.
- 20% discount on marketplace products.
- Cycle to Work scheme.
- Regular team socials and events.
We welcome applications from everyone and will make reasonable adjustments to support you in the role and during the recruitment process.