As part of the Hanoi Operations Center Team, you will be responsible for setting up and monitoring campaigns, supporting clients from foreign markets. An Ad Operations specialist will ensure the success of ongoing campaigns through optimization and identify potential risks.

What You Will Do

• Based in Ha Noi & work closely with the internal Account Strategy team to understand the clients’ online advertising campaigns’ objectives, support for regional markets (mainly for TH & JP market).
• Responsible for campaign set-up, optimization, reporting and ensuring that the campaigns deliver and meet the KPIs across digital advertising platforms (Google Ads, Facebook, Tiktok, LINE Ad, DV360, LinkedIn...)    
• Monitor ad performance and proactively identify potential risks or issues that may impact campaign delivery or success.  
• Troubleshoot technical discrepancies and ad delivery errors promptly, ensuring minimal disruption to ongoing campaigns.    
• Analyze data and prepare insightful reports    
• Evaluate the effectiveness of campaigns in order to inform future campaigns    
• Check if campaign pixels are implemented correctly on client websites & if conversions are correctly tracked.    
• Continuously stay updated on industry trends, ad platform updates, and evolving risks, adapting strategies accordingly to enhance operational stability.    
• Support with other Ad Operations tasks when required    

Who You Are 

• A Bachelor’s degree from a university    
• 1 year of working experience as Ad Operations. Candidates with extensive experience in performance campaigns are preferred.    
• Experience in managing regional online advertising campaigns in ad platforms and perform complicated campaign analysis    
• Good command of English and Vietnamese. Japanese language skills are not mandatory, but candidates with Japanese proficiency will be given higher priority.    
• Good knowledge in display, video, social and search advertising (SEM, Display network, Video network, Facebook, Tag management, etc)    
• Knowledge in Analytics tools (Google Analytics) & Measurement Tools (Campaign Manager, Sizmek, Appsflyer) would be a plus    
• Detail-oriented, well-organized with a good sense of responsibility      
• Proactive and willing to learn    
• Ability to work well under pressure, managing multiple tasks and deadlines efficiently while prioritizing safety and reliability.    
• Excellent teamwork and ability to adapt    
• Possess logical reasoning skills with numerical ability      

Why You'll Love It

• Competitive Salary
• Performance Review (2 times per year)
• Performance Bonus 
• Annual Leave: 15 days and other leave types
• Private health Insurance
• MacBook to be provided
• Good chance to explore new trends in the digital market
• Opportunity to learn and work with the most advanced advertising technology platforms
• Work in professional, active, international and dynamic environment
• Advanced AI tools for all positions