Account Manager
Full time · Posted 6Y AGO
***COVID-19 UPDATE: Company policy at the present time is for all non-essential office workers to telecommute whenever possible.***
Renew Financial is the nation’s leader in affordable financing products for renewable energy and energy efficiency projects that will help move America toward a clean energy model. We originated the Property Assessed Clean Energy (PACE) model, an innovative, low-cost financing solution that helps homeowners make improvements that dramatically reduce their energy and water use -- and repay on their property taxes. We are seeking an Account Manager to build and foster strong client (B2B) relationships within assigned territories.
Essential Duties & Responsibilities
Renew Financial is the nation’s leader in affordable financing products for renewable energy and energy efficiency projects that will help move America toward a clean energy model. We originated the Property Assessed Clean Energy (PACE) model, an innovative, low-cost financing solution that helps homeowners make improvements that dramatically reduce their energy and water use -- and repay on their property taxes. We are seeking an Account Manager to build and foster strong client (B2B) relationships within assigned territories.
Essential Duties & Responsibilities
- Manage high volume inbound and outbound calls with assigned Contractor partners, to drive financing applications and signed assessment contracts.
- Provide program support and conduct online trainings to assigned Contractors, including Management, Office Staff and Sales Representatives.
- Build customer satisfaction by meeting and exceeding established Client Satisfaction survey target goals.
- Support client team initiatives and requests while proposing value added services to help drive volume.
- Collaborate with the Product, Operations, and Marketing teams to ensure best in class client tools, support, and programs.
- 3-5 years of Sales experience working in the Financial Services, HVAC, solar, Energy Efficiency and/or home improvement industries.
- Extensive prospecting, inside sales and client relationship management experience with the proven ability to establish lasting business relationships.
- Strong understanding of consumer finance products.
- Proficiency with Salesforce.com, Google Docs, Gmail, Mac OS and/or PC.
- Superior verbal and written communication skills; data entry experience with strong attention to detail is required.
- Must be a team player, willing and able to contribute ideas and collaborate with other Account Managers and Regional Sales Managers.
- Fluency in a 2nd language (Spanish)
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