Logistics Manager - Japan Supply Chain (Tokyo - Japanese Speaker) Location Tokyo Business Area Workplace Operations and Supply Chain Ref # 10054293 The Team 
The Supply Chain team is responsible for ensuring Bloomberg products and services are delivered reliably and efficiently to our customers around the world. We partner closely with 3rd Party Service Providers (Warehouse & Logistics providers, repair vendors) and internal business partners to maintain operational excellence while continuously improving quality, service and cost. 
The Japan Logistics Manager is responsible for managing strategic supplier relationships across Bloomberg's Japan Supply Chain network, ensuring 3rd Party Service Providers consistently meet operational, commercial and service expectations while supporting business growth and customer satisfaction. 
We'll Trust You To 

• Own 3rd Party Service Providers’ performance across key operational metrics including service levels, quality, delivery, responsiveness, cost, budget performance and compliance, ensuring spend is effectively managed and aligned with business objectives. 
• Drive 3rd Party Service Providers’ performance according to SLA, to deliver the right service to our customers. Support 3rd Party Service Providers onboarding, operational readiness and business continuity planning for new and existing 3rd Party Service Providers if needed. 
• Identify opportunities to improve operational efficiency, reduce costs and simplify processes through standardization, automation and stronger 3rd Party Service Providers collaboration. 
• Partner with 3rd Party Service Providers to investigate operational issues, identify root causes and implement sustainable corrective and preventive actions. 
• Manage operational escalations, balancing business priorities while maintaining strong long-term supplier relationships. 
• Lead regular 3rd Party Service Provider business reviews, establishing clear performance expectations, identifying improvement opportunities and ensuring agreed actions are executed
• Analyze 3rd Party Service Providers performance data to identify trends, risks and opportunities, using insights to drive continuous improvement initiatives. 
• Collaborate with internal Supply Chain teams including Planning, Logistics, Warehouse Operations, Quality, Procurement and Customer Support to resolve operational issues and improve end-to-end execution. 
• Monitor contractual obligations, operational compliance and governance processes, ensuring 3rd Party Service Providers consistently meet Bloomberg standards and policies. 
• Communicate 3rd Party Service Providers performance, operational risks and improvement initiatives to regional and global stakeholders through clear reporting and governance forums. 
• Support sourcing and procurement teams by providing operational input into 3rd Party Service Providers selection, performance assessments and ongoing supplier strategy. 

You'll Need To Have 

• 6+ years of experience in 3PL Management, Warehouse Operations & Logistics Management 
• Experience in managing 3PL service provider and driving performance improvements
• Strong understanding of Order-to-Delivery operations 
• Demonstrated experience analyzing operational data and translating insights into business improvements  
• Excellent stakeholder management and communication skills across internal and external partners  
• Experience managing operational escalations and influencing without direct authority.  
• Strong problem-solving and root cause analysis skills  
• Ability to manage multiple priorities within a fast-paced operational environment  
• Business-level English and business-level Japanese language proficiency
• Demonstrated continuous career progression within an organization 

We'd Love To See 

• Experience in managing contract logistics service providers, hardware repair operations 
• Knowledge of supplier performance management methodologies and KPI governance  
• Experience leading continuous improvement initiatives using Lean, Six Sigma or similar methodologies 
• Familiarity with SAP, ERP systems and business intelligence tools such as Power BI 
• Experience supporting cross-functional projects in regional level or at global level
• Strong commercial awareness with the ability to balance service, quality, risk and cost

If this sounds like you:Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional
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