Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/ 

Essential Duties and Responsibilities

• Act as lead in a specific department with ability to flex to other departments as needed

• Guide and train current and new employees on warehouse guidelines and new/updated procedures

• Ensure adherence to proper methods and safety standards while effectively communicating in a positive and respectful manner. 

• Address problems and conduct audits to identify issues, followed by providing constructive feedback to associates

• Promote a positive team-oriented environment and lead by example

• Help oversee daily assigned area

• Enforce and maintain compliance and high quality standards with new and existing standards

• Audit proactively to detect and solve problems

• Ensure areas are ready for next shift ie all tasks completed, problem solve items solved

• Communicate respectfully and effectively with associates when product quality is at risk

• Identify training deficiencies in associates and work with them to improve accuracy

• Maintain confidentiality

• Assist on the floor in other areas when needed

• Other duties as assigned

Qualifications

• Able to read, write, and speak English

• Bilingual in Spanish a plus

• Strong problem-solving and motivational skills 

• Approachable, welcoming, and friendly

• At least 1 year of experience in a quality, lead, or training role

• Dependable and punctual 

• Sharp attention to detail 

• Hands-on and solution-oriented with ability to multitask as well as lead in fast-paced team environment 

• Flexible, able to effectively prioritize tasks

• Outstanding organizational skills with both system and manual production environments

• Lead by example with ability to motivate employees to maximize their efforts in productivity and quality

• Computer experience including Gmail, Excel, Google Sheets

• Willingness to transfer to other departments based on business needs

Physical Requirements

• Stand/walk for up to 8-10 hours

• Regularly bend, lift, stretch and reach both below the waist and above the head

• Ability to repeatedly lift and move items up to 50 pounds

• Ability to use a pallet jack/push and roll carts