Product Operations Associate
Gurugram · Full time · Posted 2Y AGO
ABOUT US
Our Founders are IIT/ IIM graduates and ex-entrepreneurs (with successful exits) and we have also built one of the best start-up teams, with senior executives from Tier-1 education institutes, e-commerce companies such as Amazon, Hopscotch, Policy Bazaar, etc. and experienced industry professionals from the agriculture sector.
- B2B e-commerce marketplace for Agri-Inputs (Total Market potential of $50 billion)
- Founded by Ex-entrepreneurs IIT & IIM Alumni: Mukul Garg and Avi Jain
- Backed by 4 Tier-1 Investors
- Growing 5X Month on Month
- Onboarded 1000+ Manufacturers | 1,00,000+ Retailers | Active across India
- 300+ Full time employees
- Analyzing the system capability and delivering solutions on cross-functional issues.
- Working on ticketing system and closing 100% tickets with aligned solutions.
- Creating product performance dashboards and analysing them to identify cases falling under process and product failure.
- Develop system understanding and assist with exceptional case in the order life cycle.
- Designing detailed PRDs and coordinating with developers to share product development requirements.
- Identifying and highlighting cross-functional SOP related issues as per the developed system.
- Technical understanding: Intermediate SQL, Advanced Excel
Requirements
1. Problem Solving2. Advances Excel Skills
3. Intermediate SQL
4. Ticketing Management
5. Stakeholder Management
6. SOP Adherence
NOTE :This is a completely onsite role in Sector-66, Gurugram, Haryana & 6-days a week (Mon-Sat).
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