Manager, Supplier Quality Engineering

Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You'll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Due to the on‑site requirements of this position, applicants are expected to reside within a reasonable commuting distance of the designated work location (Deerfield, WI).

Job Summary

Based on management priorities and objectives, lead the activities of assigned Supplier Quality Engineers. Support activities relating to the management of ZOLL's Supplier Quality program with routine interface with suppliers. Assist the Procurement, Quality Assurance and Manufacturing departments with issues relating to supplier certification and/or quality. Pursue the development and use of quality metrics and processes to assure suppliers are managed for continuous process and yield improvement.

Essential Functions

• Manage assigned Supplier Quality Engineering staff to assure that work gets completed in a timely manner that suppliers are managed to obtain acceptable performance and that reported quality issues are corrected at their root cause. Assess performance on a continuous basis providing mentoring and training as needed to support acceptable performance.
• Complete yearly performance reviews including reviewing employee activity, meeting set goals, establishing new goals/objectives aligning with managements direction and reviewing these with employee to assure they understand performance requirements. Employee career development and mentoring
• Daily support for issues arising in purchasing, incoming inspection and in Conduct investigations on end of life, brokered part qualification and reported supplier defects to root cause and implementation of corrective action
• Manage suppliers thru the review of supplier performance data, communication of supplier performance with supplier, driving improvements in supplier's delivered quality, review and validation of supplier proposed changes and completion of supplier improvement audits as needed
• Support the New Product Introduction, Cost Reduction, and part resourcing activities thru the management of assigned resources and superior scheduling and prioritization. Ensure that the identification, assessment and qualification of new vendors are completed as needed
• Execute SQE strategy and deploy processes and records that are compliant with company and FDA requirements both at ZOLL and at ZOLL's supply base. Identify improvement opportunities in SQE processes and implement appropriate action to implement process change. Support audits as needed
• Report to management the status and activity of the supplier quality function including receiving quality and supplier performance information

Required/Preferred Education and Experience

• Bachelor's Degree in engineering or other technical discipline or 10+ years’ experience as a Supplier Quality Engineer with supervisory experience
• MBA a plus but not required
• Minimum of 7 years’ experience in a Supplier Quality Engineering role. Experience with demonstrated improvement of supplier quality and a strong background in auditing
• Minimum of 5 years managerial experience in technical management
• CMQ/OE, CQA ASQ certification preferred.
• CQE ASQ certification preferred.

Knowledge, Skills and Abilities

• Working knowledge of manufacturing process (PCB fabrication and assembly, injection molding, machining)
• Strong background in product structure, BOMs and MRP systems desired
• Strong background with IS09001/13485, Lean Manufacturing and Six Sigma desired
• Proficient in common PC based applications (MS Word, Excel, Access, PowerPoint, Project, Smartsheets)
• Familiarity with FDA QSR documentation requirements a plus
• Experience with global supplier sourcing
• Strong validation background in devices in the medical, automotive, or military field

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Frequently
• Talking - Occasionally
• Hearing - Occasionally
• Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

The annual salary for this position is:

$120,000.00 to $145,000.00

This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.