Basic Information
Job Name
Principal Product Manager - United Kingdom
Country
United Kingdom
State
NA
Date Published
09-Sep-2026
Job ID
47497
Travel
You may occasionally be required to travel for business
This role can be based remotely in United Kingdom
Looking for details about our benefits? You can learn more about them by clicking
HERE
Description and Requirements
BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.
We are looking for a
Principal Product Manager to join our Mainframe Agentics team and lead the product strategy, roadmap, and execution for agentic AI use cases across the BMC AMI portfolio.
This is a high-profile product leadership role focused on turning agentic AI into differentiated customer value across mainframe operations, observability, automation, incident resolution, performance optimization, data management, and developer productivity. You will own the domain agents, workflows, customer validation, and commercialization strategy, while partnering closely with the AI-first platform leader responsible for shared agentic foundations.
You will work with Engineering, Architecture, UX, AI Engineering, Security, Customer Success, Support, Sales, Partners, and strategic customers to identify the highest-value problems, prove product-market fit, and bring trustworthy agentic solutions from discovery through adoption.
What you will own- Define and own the Mainframe Agentics product vision, strategy, roadmap, and measurable outcomes.
- Identify and prioritize high-value domain agents and multi-step workflows across operations, data, development, security, and service management.
- Lead customer discovery and customer evaluations with mainframe leaders and practitioners; validate pain, workflow fit, willingness to adopt, trust requirements, and measurable value.
- Translate use cases into product requirements covering agent behavior, tool access, grounding, permissions, orchestration, evaluation, observability, escalation, and human approval.
- Partner with the AMI Platform AI product leader to distinguish reusable shared capabilities from domain-specific agents and avoid fragmented or one-off implementations.
- Drive 0-to-1 development through hypotheses, prototypes, MVPs, design partners, production readiness, launch, adoption, and iteration.
- Define success metrics for task completion, resolution time, accuracy, quality, user trust, human intervention, adoption, retention, reliability, cost, and business impact.
- Ensure enterprise readiness through requirements for security, RBAC, audit, governance, explainability, responsible AI, privacy, reliability, and human-in-the-loop controls.
- Develop business cases, competitive analysis, packaging and pricing recommendations, launch plans, field enablement, and adoption programs.
- Work with Engineering and Architecture on integrations, APIs, tool contracts, ecosystem strategy, and deployment constraints across SaaS, hybrid, on-premises, OpenShift, regulated, and air-gapped environments.
- Represent the Mainframe Agentics strategy with executive leadership, customers, analysts, partners, Sales, and Customer Success.
- Mentor product managers and establish strong practices for agentic use-case selection, customer evidence, evaluation, and commercialization.
Must-have experience- 8+ years of product-management experience in enterprise software, including principal-level ownership of complex products, portfolios, or multi-team initiatives.
- Demonstrated experience with AI, generative AI, agentic AI, intelligent automation, AIOps, or autonomous systems, with clear evidence of personal product ownership and measurable outcomes.
- Practical understanding of agents and tool use, orchestration, LLMs, RAG and grounding, evaluation, observability, permissions, safety, latency, and cost tradeoffs.
- Experience taking a 0-to-1 product or major capability from customer discovery through MVP, launch, customer adoption, and iteration.
- Strong customer-discovery and design-partner experience, including validation of workflows, trust requirements, success criteria, and realized value.
- Experience with observability, automation, AIOps, IT operations, developer productivity, enterprise data, or similarly complex operational domains.
- Working knowledge of mainframe operations, systems management, or enterprise infrastructure, or demonstrated ability to become credible quickly in a highly technical domain.
- Strong commercial product judgment, including business cases, competitive analysis, packaging, pricing inputs, GTM, enablement, and adoption planning.
- Experience defining APIs, integrations, tool ecosystems, or platform strategies across multiple products.
- Ability to lead complex cross-functional initiatives with Engineering, Architecture, UX, Security, Support, Customer Success, Sales, and senior executives.
- Excellent analytical, prioritization, stakeholder-management, customer-facing, and executive-communication skills.
- Bachelor’s degree or equivalent practical experience in a relevant field.
Nice-to-have experience- Direct product ownership of production agentic AI solutions or coordinated multi-agent workflows.
- Mainframe observability, automation, database and data management, security, DevX, incident management, or performance optimization.
- Enterprise AI governance, evaluation frameworks, model risk, responsible AI, compliance, or human-in-the-loop product design.
- Hybrid, on-premises, OpenShift, regulated, or air-gapped deployment environments.
- MCP-based capabilities, agent-to-tool interfaces, APIs, plug-in models, or extensible developer platforms.
- Hands-on prototyping using prompts, agent frameworks, APIs, low-code tools, analytics, or lightweight scripting.
- Experience with design partners, strategic lighthouse customers, analysts, partners, and global go-to-market organizations.
How success will be measured- A focused Mainframe Agentics roadmap tied to validated customer problems and differentiated business value.
- Customer evaluations and design partners that generate actionable evidence before and after MVP decisions.
- Agentic use cases delivered from concept through production readiness and measurable adoption.
- Measurable gains in task success, resolution time, productivity, quality, user trust, reliability, and customer impact.
- Clear reuse of shared AMI Platform capabilities without compromising domain-specific workflow value.
- Successful packaging, launch, field readiness, adoption, and portfolio growth.
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is £ 84,825 - £ 141,375